Loaded and unloaded cargo from trucks, vans, and containers.
Inspected shipments for damages or discrepancies; recorded any issues found.
Communicated with customers to coordinate delivery times.
Ensured all packages were properly labeled and sealed.
Restaurant Owner
Jimmy Johns Gourmet Subs
Pullman, WA
01.2012 - 01.2017
Implemented operational procedures to maximize efficiency while minimizing costs.
Ensured compliance with all applicable laws, regulations and policies governing restaurants in the area.
Managed cash flow by setting budgets for expenses such as labor cost, food cost, ensuring timely payment of bills and taxes as well as monitoring accounts receivable and payable records .
Maintained relationships with suppliers and distributors in order to secure best deals on orders placed .
Administered finances and led business operations by running payroll, making bank deposits and analyzing income and expenses to maintain cost-effective operations.
Received and scheduled food and beverage deliveries, checking delivery contents to verify product quality and quantity.
Oversaw inventory and ordered ingredients to restock freezers, fridges and pantry.
Distributed food to service staff for prompt delivery to customers.
Assistant Manager
Coppermill Steakhouse Restauarant
McCook, NE
03.2000 - 12.2011
Developed a system for tracking inventory and ordering supplies as needed.
Ensured compliance with safety regulations and company policies.
Established processes for monitoring customer satisfaction levels.
Identified cost-saving measures that could be implemented without compromising quality standards.
Resolved customer inquiries and complaints requiring management-level escalation.
Remained calm and professional in stressful circumstances and effectively diffused tense situations.