Driving operational excellence and client satisfaction through dynamic leadership and customer-centric solutions. Analytical and client-focused professional with 10+ years of experience driving operational excellence, optimizing processes, directing teams, and delivering exceptional customer service. Recognized for delegating tasks, organizing workflows, and managing time effectively to ensure optimal team performance. Capable of opening and closing the store, supervising employees, and executing administrative tasks to maximize efficiency and protect company assets. Adept at cashiering, inventory control, and staff training, dedicated to maintaining a clean, organized environment while adhering to company policies and procedures. Proficient in fostering positive relationships with clients and stakeholders.
Customer service professional committed to delivering high-quality support and enhancing customer experiences. Proven track record of addressing customer needs and resolving conflicts promptly. Known for strong teamwork and adaptability, ensuring smooth operations and customer satisfaction. Possesses excellent communication and problem-solving skills valued in customer service roles.