Krista Oliver
South Brunswick,NJ
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
3
3
years of professional experience
Work History
Server
Salt Creek Grille
07.2022 - 08.2023
- Served food and beverages promptly with focused attention to customer needs.
- Worked with the POS system to place orders, manage bills, and handle complimentary items.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Seated customers in timely manner by managing reservations and waitlists skillfully.
- Learned and followed local alcohol laws to keep restaurant compliant with regulations while serving spirits.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Answered customers' questions, recommended items, and recorded order information.
- Set a positive tone for the entire dining experience as the first point of contact for incoming guests.
Concession Stand Worker
Von Thuns Farm
08.2020 - 05.2022
- Served drinks and snacks to patrons, maintaining professionalism, and supporting individual needs.
- Maintained clean, organized workspace according to operational standards.
- Consistently provided friendly service to promote better customer engagement.
- Maintained high standards of customer service in high-volume, fast-paced operations.
- Used cash register to tender change and process cash and credit card payments.
- Handled cash and processed payments, sorting bills, and maintaining records of transactions.
Server
Franklin Park Diner
06.2021 - 09.2021
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
Education
High School Diploma -
South Brunswick High School
Monmouth Junction, NJ06.2023
Skills
- Process Payments
- Price Memorization
- Guest Relations Management
- Assist Customers
- Sales Techniques
- Active Listening
- High-Energy and Stamina
- Service Prioritization
- Natural Leadership
- Coordination
- Speaking
- Performance Improvement
Timeline
Server
Salt Creek Grille
07.2022 - 08.2023
Server
Franklin Park Diner
06.2021 - 09.2021
Concession Stand Worker
Von Thuns Farm
08.2020 - 05.2022
High School Diploma -
South Brunswick High School
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