Summary
Overview
Work History
Education
Skills
References
Timeline
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Krista Penrose

Reseda,CA

Summary

Compassionate Sober Living House Manager known for high productivity and efficiency in task completion. Skilled in crisis intervention, operational administration, and fostering supportive community environments. Excel at communication, empathy, and leadership to ensure residents receive optimal support during recovery journey.

Overview

11
11
years of professional experience

Work History

Sober Living House Manager

Sober Ways
Indiana, PA
12.2017 - 02.2019
  • Developed and implemented house rules and regulations to ensure safety, order, and adherence to the facility's mission statement.
  • Conducted regular meetings with residents to discuss progress, challenges, and successes.
  • Maintained communication with families of residents to provide updates on their loved ones' progress.
  • Created an atmosphere of respect in the home by providing a safe environment for all individuals living there.
  • Established and maintained professional relationships with outside resources such as community partners, local agencies, mental health providers.
  • Organized educational sessions about addiction recovery topics for residents as part of their treatment plan.
  • Facilitated weekly group therapy sessions to help residents work through issues related to addiction recovery process.
  • Monitored medication use among residents to ensure proper dosage levels were being taken according to physician orders.
  • Provided crisis intervention services when needed in order to de-escalate situations or conflicts between residents or staff members.
  • Supervised day-to-day operations of the facility including meal preparation, cleaning schedules, budgeting and spending decisions.
  • Coordinated activities within the sober living environment that encouraged positive behavior change among residents.

Cleaning Team Leader

Bees Best
Indiana, PA
09.2013 - 12.2017
  • Assisted in the hiring and training of new cleaners.
  • Supervised, monitored and evaluated the performance of cleaning staff.
  • Ensured that all safety protocols were followed during cleaning operations.
  • Provided guidance to cleaners on proper cleaning techniques and procedures.
  • Developed and maintained a positive working environment for all team members.
  • Organized meetings with cleaners to discuss progress, problems, and solutions.
  • Resolved conflicts between team members in a timely manner.
  • Conducted regular inspections to ensure that work was completed according to standards.

Cleaning Supervisor

Sandy's Cleaner Service
Indiana, PA
10.2007 - 09.2013
  • Supervised the use of chemicals, materials, and equipment for cleaning and maintenance purposes.
  • Managed daily cleaning operations and staff of up to 10 cleaners.
  • Created weekly schedules for staff members to ensure proper coverage in all areas.
  • Conducted regular inspections of all areas to ensure that standards are met and maintained.
  • Monitored inventory levels of supplies and equipment to ensure adequate resources are available at all times.

Education

Marion Center Area Jr/Sr High School
Marion Center, PA

Skills

  • Behavioral Management
  • Boundary Setting
  • De-Escalation Techniques
  • Activities scheduling
  • Activity Supervision
  • Housekeeping
  • Staff Training
  • Crisis Intervention
  • First Aid Training

References

  • David Kacsmar: 412-760-1692 (Employer)
  • Brandon Viglione: 323-994-9818 ( Soberliving Co-Worker)
  • Kristi Milkovich: 412-266-2860 ( Soberliving Co-Worker)

Timeline

Sober Living House Manager

Sober Ways
12.2017 - 02.2019

Cleaning Team Leader

Bees Best
09.2013 - 12.2017

Cleaning Supervisor

Sandy's Cleaner Service
10.2007 - 09.2013

Marion Center Area Jr/Sr High School
Krista Penrose