Krista Peterson
Gwinner,ND
Summary
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Emergency Medical Technician (EMT) & Trainer
Gwinner First Responders
12.2022 - Current
- Respond to 911 emergency calls and deliver immediate, life-saving medical care in diverse situations, including trauma, medical crises, and cardiac arrests.
- Perform comprehensive patient assessments—recording vital signs, medical history, and injury evaluations—to determine appropriate treatment and transport.
- Administer Basic Life Support (BLS) techniques such as CPR, oxygen therapy, and wound care in high-stress environments.
- Accurately document medical events and interventions through detailed Patient Care Reports (PCRs) in compliance with reporting standards.
- Work collaboratively with paramedics, physicians, and other healthcare professionals to ensure seamless continuity of care from scene to hospital.
- Provide training and mentorship to new and current EMS personnel on emergency protocols, patient care practices, and safety procedures, leading to improved team performance and response times.
- Support organizational growth by assisting with grant writing, helping secure funding for equipment, training, and operational enhancements.
- Participate regularly in drills and ongoing training to maintain certifications and stay up to date on the latest medical practices and technologies.
Wellness Assistant / CNA
Prince of Peace Care Center
06.2019 - 02.2020
- Assessed the needs of residents and planned engaging activities to improve their well-being.
- Provided direct care to patients, assisting with activities of daily living, including bathing, feeding, and grooming.
- Documented patient progress toward treatment goals and maintained accurate care records.
- Worked with local organizations and religious groups to coordinate community activities for residents.
- Collected and tracked information about participation and outcomes of individual programs.
Technical Support Analyst / Customer Care Representative
DRN Readitech
09.2015 - 07.2018
- Provided technical support and customer service for a telecommunications cooperative, including troubleshooting and service upgrades.
- Managed customer accounts, payments, and billing using software like iVUE and ConnectWise.
- Assisted customers with technical issues via phone, live chat, email, and in-person support, providing clear and concise communication.
- Developed solutions for customer issues and maintained accurate records of all interactions and cases.
Office Manager / Sales
Young Guns LLC
02.2013 - 10.2015
- Managed daily office operations, including bookkeeping, inventory tracking, and customer service.
- Organized merchandise displays and ordered materials for retail and office needs.
- Maintained financial and business records and prepared reports for management.
Education
Emergency Medical Technician
Sanford Health EMS Education
Fargo, ND12-2022
High School Diploma -
Webster High School
Webster, SD05.2010
Skills
- Patient Assessment & Care
- Medical Documentation & Reporting
- Health & Safety Information Communication
- Emergency Response & Triage
- BLS (Basic Life Support)
- Wound Care & Trauma Management
- Medical Equipment Operation (Defibrillators, Oxygen Therapy, etc)
- Clear & Effective Communication (Phone, Email, In-person)
- Crisis Management & Problem-Solving
- Collaboration with Healthcare Professionals
- Training & Mentoring EMS Personnel
- Mental Health First Aid
- Public Safety & Risk Management
- Resuscitation
- Accident response
- Vital signs monitoring
Certification
- Emergency Medical Technician (EMT), National Registry of Emergency Medical Technicians (NREMT) and the State of North Dakota, 12/01/22
- Certified Stop the Bleed Trainer, 2024
- Mental Health First Aid, 2024
- BLS Certification, Certified
Timeline
Emergency Medical Technician (EMT) & Trainer
Gwinner First Responders
12.2022 - Current
Wellness Assistant / CNA
Prince of Peace Care Center
06.2019 - 02.2020
Technical Support Analyst / Customer Care Representative
DRN Readitech
09.2015 - 07.2018
Office Manager / Sales
Young Guns LLC
02.2013 - 10.2015
Emergency Medical Technician
Sanford Health EMS Education
High School Diploma -
Webster High School
Similar Profiles
Gabriella OlsonGabriella Olson
Volunteer at A Dinner for First RespondersVolunteer at A Dinner for First Responders
ROSEMARIE MANDALAROSEMARIE MANDALA
Paramedic Supervisor at Ready RespondersParamedic Supervisor at Ready Responders
Robert MawRobert Maw
Associate Accident Reconstructionist at First Responders IncAssociate Accident Reconstructionist at First Responders Inc
Faith KellehFaith Kelleh
Forklift Driver at BobcatForklift Driver at Bobcat
Calli JacobsonCalli Jacobson
Office Assistant, Experienced at CHS Dakota Plains AgOffice Assistant, Experienced at CHS Dakota Plains Ag