Krista Ragan, RDA
West Memphis,AR
Summary
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Dental Assistant
University of Tennessee Health Science Center
05.2025 - Current
- Supported dentists by anticipating needs and providing necessary tools promptly.
- Mentored junior staff on best practices in patient care and safety protocols.
- Successfully assisted dentist by performing four-handed dentistry and other chair-side duties.
- Maintained a positive attitude under pressure while multitasking, leading to a more pleasant experience for both staff and patients alike.
Dental Assistant & Dental Receptionist
Christ Community Health Service
09.2022 - 03.2024
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Reduced appointment cancellations by implementing reminder calls and text messaging services, resulting in improved scheduling efficiency.
- Handled administrative tasks such as billing, insurance claims processing, and appointment confirmation calls to support office operations efficiently.
Dental Assistant
Downtown Dental
03.2022 - 08.2022
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Provided chairside assistance during examinations, improving dentist efficiency and patient satisfaction.
- Performed general chair-side duties for general dentistry, endo procedures, and oral surgery.
Education
Registered Dental Assistant - Dental Assisting
Concorde Career College
Memphis, TN03.2021
Skills
- Digital X-Ray Proficiency
- Equipment Sterilization
- Appointment Scheduling
- HIPAA Compliance Understanding
- Cross-Training Capabilities
- Office Administration Duties
- Certified in CPR/AED
- Team Collaboration
- Personable Communication
- Proficient in Dentrix
- Infection control
- Safety protocols adherence
- Problem resolution
Certification
- Coronal polishing
- Sealant placement
- Nitrous monitoring
- Dental radiology
Timeline
Dental Assistant
University of Tennessee Health Science Center
05.2025 - Current
Dental Assistant & Dental Receptionist
Christ Community Health Service
09.2022 - 03.2024
Dental Assistant
Downtown Dental
03.2022 - 08.2022
Registered Dental Assistant - Dental Assisting
Concorde Career College