Krista Rinaldo
Uhrichsville,OH
Summary
Knowledgeable Head Housekeeping Supervisor with proven background in leading and managing housekeeping teams. Successfully improved operational efficiency through process enhancements and staff training. Demonstrated ability to maintain high standards of cleanliness and organization while effectively managing team collaboration and problem-solving.
Versatile Housekeeping Supervisor working with diverse staff. Building rapport and team collaboration. Bilingual individual with strong attention to detail.
Overview
9
9
years of professional experience
Work History
Bakery Production Worker
Dutch Valley Foods
08.2025 - Current
- Operated mixing and baking equipment to produce high-quality baked goods.
- Followed established safety protocols to maintain a safe work environment.
- Assisted in maintaining cleanliness and organization of production area.
- Monitored ingredient inventory levels and reported shortages to management.
- Packaged finished products for distribution while adhering to quality standards.
- Processed over 50 pounds of fry pie material on daily basis
Housekeeping Supervisor
Mahalo Diamond Beach
04.2022 - 05.2025
- Supervised daily housekeeping operations to ensure cleanliness and organization across all guest areas.
- Trained and mentored staff on efficient cleaning techniques and safety protocols to enhance service quality.
- Implemented inventory management systems for cleaning supplies, optimizing stock levels, and reducing waste.
- Conducted regular inspections of guest rooms and common areas, ensuring compliance with hotel standards.
- Resolved guest inquiries and complaints promptly, maintaining high levels of customer satisfaction.
- Communicated repair needs to maintenance staff.
- Supervised over 20 housekeepers and housemen at any given time.
Head Housekeeping Supervisor
Icona Resorts
03.2017 - 04.2022
- Developed training materials to enhance team skills and improve service quality.
- Collaborated with other departments to address guest concerns promptly and effectively.
- Assisted in budget preparation for the housekeeping department, managing expenses efficiently without compromising service quality.
- Conducted regular staff meetings to address concerns, share feedback, and foster teamwork among housekeeping employees.
- Collaborated with maintenance teams to address facility issues promptly, minimizing disruptions to services.
- Managed deep-cleaning projects during low occupancy periods to maintain overall upkeep of hotel rooms and common areas effectively.
- Conducted regular performance reviews for housekeeping staff of 35 , setting clear expectations and providing constructive feedback to drive professional growth.
Education
High School Diploma -
Millville Senior High School
Millville, NJ06-2004
Skills
- Workload prioritization
- Housekeeping
- Employee motivation
- Task delegation
- Strong leadership
- Customer service
- Staff training and development
- Quality improvements
- Staff motivation
- Department coordination
Timeline
Bakery Production Worker
Dutch Valley Foods
08.2025 - Current
Housekeeping Supervisor
Mahalo Diamond Beach
04.2022 - 05.2025
Head Housekeeping Supervisor
Icona Resorts
03.2017 - 04.2022
High School Diploma -
Millville Senior High School