Summary
Overview
Work History
Skills
Certification
Timeline
Generic

Krista Rodby

San Diego,CA

Summary

Senior Structural Heart Technical Services Consultant with over three years of experience at Medtronic building a strong background in technical support, training, product support, and curriculum development. Registered Nurse with seven years of pediatric and neonatal intensive care experience. Passionate about education, mentoring, and optimizing training to better support learning. Seeking to leverage my experience in the Principal Quality System Specialist role within Medtronic’s Quality Systems Division.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Sr Structural Heart Technical Services Consultant

Medtronic
06.2021 - Current
  • Lead trainer for Structural Heart within the CV Lifeline team, developing and implementing training materials for new hires and field representatives.
  • Leading a department-wide project to standardize the CRM MRI training curriculum, providing project management leadership, content creation, and training content delivery.
  • Led the successful execution of multiple trainings beginning with Train-the-Trainer through to the end user, all while ensuring high quality learning.
  • Designed, delivered, and optimized both CV Lifeline's trainings as well as numerous department wide trainings within the MRI standardization project.
  • Worked with Quality and Learning Management Systems, MapAgile, QMS, Cornerstone, and AskTraining to organize, store, and edit training content.
  • Utilized remote platforms to deliver trainings. (PPT, Teams, video, recordings, and call logs)
  • Delivered comprehensive training sessions for new hires, ensuring a smooth transition into their roles as Technical Service Specialists.
  • Provide expert technical and device support for surgical and transcatheter heart valve replacement, assisting physicians, sales representatives, and healthcare providers.
  • Provide real-time technical support for Structural Heart cases.
  • Serve as a resource for pacemaker and defibrillator MRI safety inquiries, supporting cross-functional technical teams.
  • Facilitate the Contegra IRB approval process, assisting accounts and representatives with contract creation and regulatory compliance.

Travel Registered Nurse – Neonatal Intensive Care

Travel Nurse Across America
01.2019 - 01.2021
  • Specialized in Level IV neonatal intensive care, providing critical care for post-surgical, premature, and medically complex infants.
  • Completed multiple contracts at leading NICU facilities, floating across satellite locations to provide expert patient care and support.

Registered Nurse – Neonatal Intensive Care Unit

Children's Minnesota
01.2017 - 01.2020
  • Registered Nurse within NICU level IV at Children's Minnesota Hospital
  • Admitted premature infants 22 weeks gestation and above
  • Cared for infants with severe respiratory distress, cardiac and genetic anomalies, pre and post surgical, and other complex medical needs
  • Provided comfort and support to premature and ill newborns and their parents and family members
  • Monitor/titrated drip infusions, administered medications, and worked with central lines/peripheral IVs
  • Worked with multiple respiratory modalities; conventional ventilators, high frequency jet vent/oscillators, CPAP, and tracheotomies

Registered Nurse – Special Care Nursery

Children's Minnesota
01.2016 - 01.2017
  • Special Care Nursery level II at Children's Minnesota Hospital
  • Admitted infants 28 weeks and above from delivery for minor respiratory distress, sepsis rule-out, and prematurity.

Skills

  • Training Standardization Project Management
  • Training Program Development & Curriculum Design
  • Technical Training & Education Content Development
  • Training Lead
  • Learning Management Systems
  • Knowledge Management & Training Platforms (ServiceNow)
  • Cross-Functional Collaboration
  • Regulatory & Compliance Standards
  • Sales & Field Technical Support
  • Team Leadership & Mentorship
  • Medtronic Structural Heart Products (Surgical & Transcatheter Valves)
  • Knowledge Management & Training Platforms (ServiceNow)
  • Healthcare Technology & Medical Devices
  • Intensive Care Registered Nurse
  • Structural Heart Technical Support & Troubleshooting

Certification

Minnesota RN License (Active)

Neonatal Resuscitation Program (NRP) – American Academy of Pediatrics

Basic Life Support (BLS) – American Heart Association

Timeline

Sr Structural Heart Technical Services Consultant

Medtronic
06.2021 - Current

Travel Registered Nurse – Neonatal Intensive Care

Travel Nurse Across America
01.2019 - 01.2021

Registered Nurse – Neonatal Intensive Care Unit

Children's Minnesota
01.2017 - 01.2020

Registered Nurse – Special Care Nursery

Children's Minnesota
01.2016 - 01.2017

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Krista Rodby