Summary
Overview
Work History
Education
Skills
Timeline
Generic

Krista Romero

Santo Domingo Pueblo,NM

Summary

Reliable and professional individual with a strong background in customer service and cash handling. Able to provide accurate transactions, support customer needs, and maintain confidentiality. Known for being trustworthy, organized, and efficient in fast-paced environments.

Overview

1
1
year of professional experience

Work History

Guest Advocate / Beauty Advisor

Ulta
Santa Fe, NM
11.2025 - Current
  • Assisted customers in selecting beauty products, enhancing overall shopping experience.
  • Maintained cleanliness and organization of store displays to ensure appealing presentation.
  • Processed transactions accurately and efficiently at point-of-sale systems.
  • Resolved customer inquiries and concerns promptly, fostering positive relationships.
  • Followed up with customers about resolved issues to maintain high standards of customer service.
  • Demonstrated product application techniques to clients, building trust and brand loyalty.
  • Educated customers about promotions and rewards program, driving engagement and repeat business.
  • Processed payments, entering sales in register for prompt customer service.
  • Helped customers feel relaxed and comfortable through conversation and personal relatability.

Guest Advocate

Target
Santa Fe Indian School
06.2025 - 12.2025
  • Assisted guests with inquiries and product selection to enhance shopping experience.
  • Maintained cleanliness and organization of sales floor and checkout areas.
  • Collaborated with team members to restock merchandise and maintain inventory levels.
  • Adapted quickly to changing priorities, demonstrating flexibility in a fast-paced environment.
  • Increased guest satisfaction by engaging in friendly conversations and offering personalized recommendations.
  • Assisted guests with purchases, ensuring accurate transactions and efficient payment processing.
  • Participated in ongoing training sessions to stay updated on company policies, products, and services.
  • Developed highly empathetic client relationships and earned reputation for exceeding service standard goals.
  • Educated customers about billing, payment processing and support policies and procedures.

Education

High School Diploma -

Santa Fe Indian School
Santa Fe, NM
05.2025

Skills

Exceptional communication

Strong empathy

Stress tolerance

Guest relations

Customer service

Computer skills

Data inputting

Flexible schedule

Issue resolution

Payment processing

Financial transactions

Data entry

Documentation and reporting

Loyalty promotion

Calm under pressure

Language fluency

Sales and upselling

Timeline

Guest Advocate / Beauty Advisor

Ulta
11.2025 - Current

Guest Advocate

Target
06.2025 - 12.2025

High School Diploma -

Santa Fe Indian School
Krista Romero