Compassionate Personal Support Worker with a proven track record at Marion County Health and Human Services, excelling in effective communication and active listening. Skilled in time management and problem-solving, I fostered trust-based relationships with clients, enhancing their emotional well-being and independence through dedicated care and support.
Overview
8
8
years of professional experience
Work History
Personal Support Worker
Marion County Health and Human Services
10.2019 - Current
Assisted clients with daily living needs to maintain self-esteem and general wellness.
Assisted clients with daily living activities, promoting independence and wellbeing.
Assisted clients in maintaining personal hygiene through bathing, grooming, and dressing tasks.
Maintained accurate records of patient care, progress, and concerns, contributing to effective communication among healthcare team members.
Developed trust-based relationships with clients through active listening and empathetic communication skills.
Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
Built strong relationships with clients to deliver emotional support and companionship.
Restaurant Hostess
Dennys Restaurant
12.2016 - 09.2017
Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
Answered customer questions about hours, seating, and menu information.
Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
Provided exceptional service through friendly interactions with customers, answering questions and addressing concerns.
Equity, Diversity & Inclusion Program Coordinator at Marion County Health and Human ServicesEquity, Diversity & Inclusion Program Coordinator at Marion County Health and Human Services