Summary
Overview
Work History
Education
Skills
Timeline
Generic

Krista Sands

Kings Mountain,NC

Summary

Funeral services professional experienced in coordinating services and resolving guest needs. Offers skills in preparing spaces and organizing arrangements for smooth services. Looking to put knowledge and abilities to good use in customer-facing position with career potential.

Overview

11
11
years of professional experience

Work History

Realtor/Broker

Coldwell Banker Mountain View
KINGS MOUNTAIN, NC
04.2014 - Current
  • Assisted buyers with finding ideal homes by assessing needs, requirements and budgets.
  • Advised and informed prospective clients on current market activities and conditions.
  • Wrote contracts to outline sales and purchases of properties.
  • Compared recently sold area properties to determine competitive market prices.
  • Resolved client concerns related to home purchases to maintain high satisfaction ratings.
  • Liaised between buyers and sellers to establish favorable prices and negotiate contract terms.
  • Interviewed clients and generated lists of potential properties meeting specific requirements from available listings.
  • Increased home sales through persuasion, negotiation and closing prowess.
  • Confirmed compliance with federal and state laws to enforce regulations and monitor sales.
  • Increased revenue opportunities by marketing real estate to various commercial and private clients.
  • Stayed up-to-date on property environmental regulations and inspected new properties for adherence to emerging codes.
  • Established positive flow of communication with agents, clients, attorneys and personnel involved in closing transactions.
  • Negotiated contracts with buyers and sellers to maximize customer savings.
  • Reviewed and executed confidential documents, contracts and disclosures.
  • Developed new business and managed new and existing clients.
  • Generated leads for sales and rental properties through cold calls and referrals.
  • Developed polished and successful sales presentations to highlight product benefits, quality and advantages against competitors.
  • Boosted residential sales through persuasion, negotiation and issue resolution.

Funeral Director/Embalmer

Cecil M. Burton Funeral Home
Shelby, NC
10.2021 - 05.2022
  • Arranged funeral/memorial services for grieving families to meet budget and memorialized instructions.
  • Liaised between hospitals, physicians, county coroner, and members of clergy to coordinate final arrangements.
  • Displayed highest level of professionalism and sensitivity when dealing with grieving family members.
  • Picked up deceased at private homes, hospitals and county morgues.
  • Discussed pre-arranged funeral options and explained pricing to clients.
  • Met with families of deceased to discuss funeral service requests, disposition of remains and pricing.
  • Performed embalming procedures and updated case study reports.
  • Discussed nature of funeral service, disposition of remains and funeral costs with family members.
  • Secured and filed burial permits and made funeral arrangements.
  • Promoted funeral service merchandise such as caskets, urns, outer burial containers and flowers.
  • Communicated with insurance companies to secure death benefits for payment of services.
  • Completed death certificates, burial permits and other legal documents for families.
  • Helped families select funeral and burial details from range of available options.
  • Assisted clients with pre-arranging funeral services.

Funeral Director/Embalmer

Clay Barnette Funeral Home
Shelby, NC
10.2017 - 03.2020
  • Arranged funeral/memorial services for grieving families to meet budget and memorialized instructions.
  • Liaised between hospitals, physicians, county coroner, and members of clergy to coordinate final arrangements.
  • Displayed highest level of professionalism and sensitivity when dealing with grieving family members.
  • Picked up deceased at private homes, hospitals and county morgues.
  • Discussed pre-arranged funeral options and explained pricing to clients.
  • Met with families of deceased to discuss funeral service requests, disposition of remains and pricing.
  • Performed embalming procedures and updated case study reports.
  • Discussed nature of funeral service, disposition of remains and funeral costs with family members.
  • Promoted funeral service merchandise such as caskets, urns, outer burial containers and flowers.
  • Communicated with insurance companies to secure death benefits for payment of services.
  • Completed death certificates, burial permits and other legal documents for families.
  • Supported grieving loved ones through difficult time and aided with details such as obituary notice wording.
  • Arranged clergy, music and other service details for clients.
  • Worked with cemeteries to schedule grave opening and closing.
  • Helped families select funeral and burial details from range of available options.
  • Assisted clients with pre-arranging funeral services.

Education

Associate of Applied Science - Funeral Services

Fayetteville Technical Community College
Fayetteville, NC
05.2016

High School Diploma -

Decatur High School
Decatur, TX
05.1984

Skills

  • Family Counseling
  • Active Listening
  • Proper Phone Etiquette
  • Complex Problem-Solving
  • Client Service
  • Customer Satisfaction
  • Funeral Industry Regulations Knowledge
  • Customer Response
  • Life Insurance Knowledge
  • Professional Services Marketing
  • Funeral Planning
  • Advanced Arrangements

Timeline

Funeral Director/Embalmer

Cecil M. Burton Funeral Home
10.2021 - 05.2022

Funeral Director/Embalmer

Clay Barnette Funeral Home
10.2017 - 03.2020

Realtor/Broker

Coldwell Banker Mountain View
04.2014 - Current

Associate of Applied Science - Funeral Services

Fayetteville Technical Community College

High School Diploma -

Decatur High School

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Krista Sands