Summary
Overview
Work History
Education
Skills
LANGUAGES
Timeline
Generic

Krista Sang

Westbrook,Maine

Summary

Dynamic client consult with a proven track record at Lumpini Nail and Spa, showcasing exceptional client consultation and teamwork skills. Excelled in appointment management and upselling services, significantly enhancing customer satisfaction. Demonstrated adaptability and a flair for fostering strong client relationships, underpinned by reliable cash handling and effective communication.

Overview

2
2
years of professional experience

Work History

Licensed Nail Technician

nailscesty
10.2024 - Current
  • Established strong relationships with clients through consistent follow-up communication.
  • Managed appointment bookings accurately utilizing scheduling software programs.
  • Promoted additional services offered at the salon through word-of-mouth advertising.
  • Collaborated with other technicians to provide exceptional spa services to customers.
  • Provided detailed consultations with clients regarding their individual needs and preferences.
  • Maintained a clean work environment by disinfecting treatment areas between appointments.
  • Demonstrated excellent customer service skills by providing friendly, attentive, and professional care to clients.
  • Handled all aspects of customer service, including greeting customers, answering questions, and providing advice on product selection.
  • Scheduled, reserved, and booked 100+ appointments daily for clientele of nail and spa services.

Senior Sandwich Artist

subway
05.2024 - 10.2024
  • Developed strong customer service skills through interactions with customers.
  • Provided exceptional customer service by greeting each customer warmly and accurately completing orders.
  • Fostered a positive team environment by encouraging collaboration among coworkers.
  • Trained new employees on proper food preparation techniques and store policies and procedures.
  • Adapted quickly to changes in menu offerings or operational procedures.
  • Performed daily tasks such as stocking, taking inventory, preparing sandwiches, and cleaning equipment.
  • Applied problem solving skills to quickly identify solutions when faced with challenging situations.
  • Operated cash registers accurately and efficiently while providing friendly customer service.
  • Utilized excellent communication skills to resolve customer complaints promptly and efficiently.
  • Demonstrated ability to effectively manage time and prioritize tasks.
  • Maintained a clean and safe work environment in accordance with local health codes.
  • Successfully managed multiple tasks simultaneously while maintaining accuracy.
  • Handled cash and credit card transactions and handed back correct change.
  • Operated store registers and calculated cash drawer totals.
  • Prepared sandwiches according to customer requests and dietary needs.
  • Handled customer complaints by remaking sandwiches and issuing refunds.

Licensed Nail Technician

lumpini nail and spa
02.2023 - 04.2024
  • Handled all aspects of customer service, including greeting customers, answering questions, and providing advice on product selection.
  • Utilized excellent communication skills to explain procedures and answer questions from customers.
  • Scheduled, reserved, and booked 100+ appointments for clientele of nail and spa services.
  • Developed strong interpersonal skills while interacting with customers and building relationships with them.
  • Ensured superior customer service through timely completion of all tasks assigned.
  • Recommended and advised customers about different services and products offered at spa.
  • Applied knowledge of the latest trends in nail care to provide innovative services to clients.
  • Performed nail and hand treatments, such as paraffin dips, hot stone massages, and callus removal.
  • Displayed exceptional organizational abilities when managing multiple appointments simultaneously.
  • Maintained accurate records of client information, including contact details, payment information, and treatment history.
  • Collaborated effectively with colleagues to ensure smooth workflow throughout the shift.
  • Participated actively in team meetings by offering suggestions for improving operational efficiency.
  • Operated cash registers accurately when processing payments for services rendered.
  • Adhered to company policies when handling customer complaints or disputes.

Education

Business Administration Candidate -

York County Community College
Wells, ME
05.2026

Skills

  • Client consultation
  • Appointment management
  • Training and coaching
  • Schedule maintenance
  • Product upselling
  • Service promotion
  • Teamwork and collaboration
  • Attention to detail
  • Multitasking Abilities
  • Organizational skills
  • Problem-solving abilities
  • Excellent communication
  • Adaptability and flexibility
  • Reliability
  • Cash handling

LANGUAGES

Cambodian | Bilingual
I learned it from my family.

Timeline

Licensed Nail Technician

nailscesty
10.2024 - Current

Senior Sandwich Artist

subway
05.2024 - 10.2024

Licensed Nail Technician

lumpini nail and spa
02.2023 - 04.2024

Business Administration Candidate -

York County Community College

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Krista Sang