Earnest individual with experience in human services field providing support and guidance to individuals in need. Strong understanding of effectively working with people from diverse backgrounds.
Overview
27
27
years of professional experience
Work History
Patient Registration Representative
Kettering Health Network
03.2023 - Current
Streamlined patient registration process by implementing efficient data entry techniques and maintaining organized records.
Enhanced patient satisfaction by providing clear communication, answering queries, and addressing concerns in a timely manner.
Contributed to the improvement of departmental workflow through effective collaboration with medical professionals and administrative staff.
Ensured accurate record-keeping by diligently verifying insurance information and obtaining necessary authorizations for services.
Maintained patient confidentiality by adhering to HIPAA regulations and securing sensitive information.
Facilitated positive patient experiences by offering compassionate service, anticipating needs, and providing assistance throughout the registration process.
Community Volunteer
Bolts Food Pantry
01.2019 - Current
Streamlined inventory management for improved stock turnover and reduced food waste.
Educated clients about available resources and nutrition programs, empowering them to make informed decisions about their health.
Maintained a clean and organized workspace, ensuring the safety and well-being of volunteers and clients alike.
Assisted with fundraising efforts to secure vital financial support for the organization''s mission.
Improved warehouse efficiency by implementing updated processes for receiving, storing, and distributing donations.
Community Volunteer
Northmont Neighbors Helping Neighbors
01.2007 - Current
Strengthened community relationships by organizing and participating in various outreach programs.
Enhanced the effectiveness of local nonprofit organizations by providing ongoing volunteer support.
Increased public awareness about community issues through social media campaigns and promotional events.
Promoted a positive image of the organization by representing it at community functions and networking events.
Stay at Home Mom
Self
05.2006 - 03.2023
Self-motivated, with a strong sense of personal responsibility.
Worked effectively in fast-paced environments.
Northmont Bowling Boosters President
Northmont City Schools
08.2017 - 04.2020
Established strategic partnerships with local businesses to secure sponsorships and in-kind donations.
Developed annual budgets for fundraising activities, carefully managing expenses to ensure optimal return on investment.
Planned and coordinated fundraising events.
Planned and implemented fundraising events.
Trainer
McDonald's
04.2008 - 05.2016
Greeted customers with smile and provided friendly service to professionally handle every need.
Trained other employees in customer service, food safety, and performance requirements.
PTO President
Northmont City Schools/Union Elementary
08.2011 - 06.2014
Increased parent involvement by organizing and hosting engaging PTO events throughout the school year.
Enhanced communication between parents, teachers, and administration by implementing regular newsletters and updates.
Managed budget effectively for various PTO initiatives, ensuring optimal allocation of resources.
Led fundraising efforts to raise significant funds for school programs and improvements.
Promoted a positive school culture by recognizing outstanding teacher achievements through awards ceremonies and acknowledgements at meetings.
Committee Chairman
Northmont City Schools/Union Elementary
08.2009 - 06.2014
Enhanced committee efficiency by streamlining meeting agendas and optimizing decision-making processes.
Provided insightful feedback on proposed initiatives, ensuring their successful implementation and sustainability.
Developed strong working relationships with other committees to foster collaboration across functional areas of responsibility.
PTO Secretary
Northmont City Schools/Union Elementary
08.2008 - 06.2010
Enhanced PTO meeting efficiency by accurately recording and distributing minutes in a timely manner.
Streamlined communication between parents, teachers, and administrators by managing the PTO email account and promptly responding to inquiries.
Ladies Auxiliary President
VFW #5434/Brown And Small
04.2005 - 03.2008
Promoted a positive volunteer culture with regular recognition events and open communication channels.
Accounts Payable Specialist
SCOPE
03.2002 - 05.2006
Managed invoices for new materials and parts.
Maintained good working relationships with vendors and resolved disputes.
Reviewed vendor invoices for appropriate documentation and validity prior to payment.
Ladies Auxiliary Treasurer
VFW #5434/Brown And Small
04.1997 - 03.2004
Developed financial strategies for long-term growth, resulting in increased revenue and profitability.
Streamlined banking relationships, improving efficiency and reducing service fees.
Worked closely with auditors to ensure compliance with regulatory requirements, avoiding potential fines or penalties.
Acute Care Nurse Practitioner at Kettering Health Network- Kettering Health DaytonAcute Care Nurse Practitioner at Kettering Health Network- Kettering Health Dayton
Patient Registration Representative at Southern New Hampshire Medical CenterPatient Registration Representative at Southern New Hampshire Medical Center