Summary
Overview
Work History
Education
Skills
Timeline
Generic

Krista Smith

Westernport,MD

Summary

Skilled care provider versed in planning and coordinating workflow. Supervises schedules wand projects for timely completion. Excellent interpersonal, leadership, communication and organizational skills, who loves working with others. I have many year experience working with children, elderly and mentally handicap, from cooking,cleaning and taking care of doing everyday living chores to picnics, parties and outings. Friendly kind hearted administrative professional offering excellent client engagement and activity skills. A dependable Coordinator promoting efficiency in time management.

Overview

19
19
years of professional experience

Work History

Scheduling Coordinator

WV Choice
02.2016 - 07.2019
  • Managed daily scheduling conflicts to reduce operational backlogs and support full shift-coverage.
  • Communicated scheduling changes to staff members, implementing proof-of-receipt to reduce errors.
  • Developed strong working relationships with management and executive team through effective scheduling and communication skills.
  • Gathered employee data to develop monthly work schedules, enabling proper staffing for departments for each shift.
  • Worked with manager and supervisor to plan and coordinate production schedules.
  • Implemented time-blocking and schedule notifications to optimize time management.
  • Created and distributed agendas and other materials for scheduled meetings.
  • Created detailed calendars for staff members to support deadline management and milestone achievement.
  • Devised online scheduling resource to provide employees with real-time access to schedules and time-off requests.
  • Completed logs and reports detailing production data such as volume, materials used and quality assurance results, helping management make accurate operational decisions.
  • Developed and maintained enterprise-wide master schedule to promote organizational efficiency.
  • Provided backup to front desk to step in to assist with various tasks whenever employee was absent or at lunch.
  • Improved customer satisfaction scores through application of superior conflict resolution and problem-solving skills.
  • Coordinated individual duties after careful evaluation of each employee's skill level and knowledge.
  • Kept high average of performance evaluations.
  • Interceded between employees during arguments and diffused tense situations.

Custodian

Allegany County Board Of Education
03.2016 - 09.2017
  • Emptied trash cans and recycling bins to keep building clean and free of germs.
  • Replaced and refilled paper towel and toilet paper dispensers for users convenience.
  • Kept building spaces premises clean inside and outside.
  • Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
  • Followed safety protocols and safe use of protective gear to prevent injury to self and others.
  • Moved furniture for cleaning and set up for special events.
  • Inspected facility and grounds and picked up trash or other debris impacting appearance or movement flows between spaces.
  • Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
  • Performed daily facility checklists for cleaning floors, wiping down glass entryways and collecting trash.
  • Identified repair needs and major maintenance concerns, and escalated issues to management.
  • Helped outside crew complete grounds maintenance tasks such as mowing grass, trimming bushes and removing debris.

Assistant Activity Director/Central Supply Clerk

Frostburg Village Nursing Care Center
04.2007 - 04.2013
  • Assigned work to staff, set schedules, and motivated strong performance in key areas. Planned and put together crafts and games for the residents. Plan and held Alzheimer's walk, and organized several car shows. planned and prepared snacks daily.(green tomato and squash fries, slushy delights, funnel cakes, ice cream socials and holiday parties).
  • Cultivated strong relationships with customers to build loyalty and repeat business. Work Customer service liaison and served on the Chirp committees.
  • Partnered across departments to run smooth, professional events and activities.
  • Created and maintained detailed reports of daily, weekly and monthly operations.
  • Trained and supervised staff to consistently meet performance goals and customer service standards.
  • Reported property accountability data using Standard Property Book System-R (SPBSR).
  • Trained and coached supply team members on issues concerning Installation Property Accountability to realize compliance, cost savings and efficiency.
  • Maintained proper inventory controls and eliminated workflow gaps to balance projected demands with on-hand supplies.
  • Closely monitored material readiness of high-priority units.
  • Reviewed supply policies, plans and procedures to resolve issues impacting logistics operations and supply accountability.
  • Closed out existing contracts after verifying receipt of contractual deliverables.
  • Delivered budgets for sustainment services and materials.
  • Supervised handling of deliverables and contract closeouts.
  • Signed off on existing contracts to verify completion of contractual deliverables.
  • Monitored inventory demand and material assets to reduce product variability to achieve optimal solutions.
  • Maintained and managed Bio treatment program.
  • Moved shipment materials to and from designated areas using lift and hand trucks.
  • Processed required paperwork to expedite handling of shipped and received goods.
  • Monitored inventory to maintain sufficient supply levels to meet business and customer needs.
  • Inspected incoming and outgoing shipments to identify discrepancies with records.
  • Rejected damaged items, recorded shortages and corresponded with shippers to rectify issues.
  • Compared shipping orders and invoices against contents received to verify accuracy.
  • Handled day-to-day shipping and receiving overseeing more than [Number] packages per day.

Caregiver

Restcare
05.2000 - 07.2007
  • Maintained clean, safe, and well-organized patient environment.
  • Offered companionship and kindness to elderly patients.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Provided safe mobility support to help patients move around personal and public spaces.
  • Cleaned house, cook meals, ran errands, managed laundry, paid bills and completed weekly grocery shopping.

Education

High School Diploma -

Career Center Technical Education
Cresaptown, MD
05.1991

High School Diploma -

Westmar High School
Lonaconing, MD
05.1991

Skills

  • Project Scheduling
  • Work well with others
  • Interpersonal Relationships
  • Daily Timekeeping
  • Confidentiality Requirements
  • Calendar Management
  • Problem-Solving
  • Teamwork and Collaboration
  • Quality Assurance
  • Staff Coordination
  • Program Organization
  • Technical Support
  • Scheduling Proficiency
  • Call Screening
  • Effective Multitasking
  • Customer Service and Support
  • Critical Thinking
  • Attention to Detail
  • Time Management Skills
  • Patient Engagement
  • Personnel Management
  • Office Administration
  • Customer Relations Understanding
  • Patient Scheduling
  • Project Tracking
  • Multitasking Abilities
  • Software Proficiency
  • Problem Solving

Timeline

Custodian

Allegany County Board Of Education
03.2016 - 09.2017

Scheduling Coordinator

WV Choice
02.2016 - 07.2019

Assistant Activity Director/Central Supply Clerk

Frostburg Village Nursing Care Center
04.2007 - 04.2013

Caregiver

Restcare
05.2000 - 07.2007

High School Diploma -

Career Center Technical Education

High School Diploma -

Westmar High School

Similar Profiles

CREATE PROFILE
Krista Smith