Dynamic and compassionate caregiver with a proven track record at Smith Family, adept at maintaining cleanliness and safety, and providing exceptional customer service. Excelled in fast-paced environments, achieving significant upselling at Harry’s Seafood Bar and Grill. Skilled in meal preparation and personal care, with a talent for fostering social engagement and wellbeing.
Overview
16
16
years of professional experience
Work History
Care Taker
Smith Family
09.2019 - Current
Monitored and maintained cleanliness, sanitation, and organization of assigned station and service areas.
Assisted in the planning and execution of recreational events promoting social engagement and wellbeing.
Established and enforced safety protocols and guidelines.
Performed daily routines and activities, including meal preparation and hygiene assistance.
Addressed emergency situations with calm and efficiency, ensuring resident safety.
Maintained safe and clean environment, ensuring compliance with health and safety standards.
Worked effectively in fast-paced environments.
Skilled at working independently and collaboratively in a team environment.
Excellent communication skills, both verbal and written.
Server
Harry’s Seafood Bar and Grill
08.2010 - 11.2019
Served food and beverages promptly with focused attention to customer needs.
Increased sales significantly by upselling higher-end products to customers.
Used slow periods to restock supplies, ice, trays, and delivery bags.
Bussed and reset tables to keep dining room and work areas clean.
Resolved customer complaints promptly and professionally to maintain positive reputation.
Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
Worked with POS system to place orders, manage bills, and handle complimentary items.
Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
Assisted in training new hires, providing guidance on restaurant standards and best practices.
Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Hairstylist
Salon No 5
06.2015 - 02.2016
Scheduled customer appointments and rearranged individual time slots to meet demand.
Consistently maintained cleanliness of the workspace, ensuring a safe and welcoming environment for clients.
Collaborated with fellow stylists to create a positive work environment and share best practices.
Built a loyal clientele through exceptional customer service and attention to detail in styling techniques.
Achieved consistent positive feedback from clients regarding their experience at the salon due in part to attentive listening skills during consultations.
Educated clients about products and self-maintenance for healthy hair based on needs and preferences.
Used social media platforms to promote salon and services.
Maintained regular client list and successfully handled walk-in customers.
Nanny
Harrison Family
05.2009 - 08.2009
Enhanced children''s emotional well-being by providing attentive care and nurturing relationships.
Organized and cleaned home after activities by picking up toys and straightening up play room.
Played games, worked on puzzles, and read books to young children.
Developed strong communication with parents to provide updates on children''s progress, needs, and achievements.
Promoted intellectual development through reading, storytelling, and engaging educational activities.