Summary
Overview
Work History
Education
Skills
Accomplishments
References
Timeline
Generic

Krista Teniente

Boerne,TX

Summary

Strategic, hands-on leader with over 7 years of experience driving operations, opening new business locations, managing construction and IT rollouts, and leading cross-functional teams. Skilled in project lifecycle management, policy development, hiring, training, financial oversight, and business process improvement. Adept at working with contractors, vendors, and executives to deliver projects on time and within budget. Passionate about creating scalable systems and building high-performing teams.

Overview

8
8
years of professional experience

Work History

Regional Area & Project Manager

Waxing The City
San Antonio, TX
12.2023 - 05.2025
  • Worked directly with contractors to ensure project scopes were met, from managing timelines to troubleshooting issues on-site.
  • Took a proactive approach in troubleshooting any issues that arose with operational tasks, making sure solutions were implemented promptly.
  • Led regular communication with contractors, vendors, and internal teams to ensure projects stayed on track. Regularly updated leadership on project statuses and key metrics.
  • Managed project budgets, tracked expenses, and ensured resources were allocated efficiently.
  • Worked closely with cross-functional teams to address operational needs, providing hands-on support where necessary, ensuring that all tasks were completed accurately and on time.
  • Consistently sought opportunities to improve processes and project workflows, implementing better practices to streamline operations.
  • Oversaw IT implementation, including POS systems and operational tools; resolved hardware/software issues with vendors.
  • Collaborated with the COO on security policy compliance, audits, and implementation of safety standards.
  • Partnered with leadership to establish operational SOPs and update internal policies for consistency across locations.
  • Hired and supported onboarding of team members, facilitated training, and resolved performance or conduct issues.
  • Drove process improvements in project workflow, reducing time-to-open by 20%.

District Manager

Waxing the City
San Antonio, TX
06.2017 - 12.2023
  • Ensured new centers were adequately stocked, well-maintained, and prepared for opening by managing contractor schedules and overseeing the setup process.
  • Maintained employee records in accordance with company policy and applicable legal requirements.
  • Assisted in the development of performance management systems, including goal setting, performance reviews, corrective action plans, and disciplinary procedures.
  • Fostered a collaborative environment by regularly supporting other departments, especially during high-demand periods like new center openings.
  • Built strong customer relationships with clients and employees through personalized communication.
  • Utilized various software and tools to streamline processes and optimize performance.
  • Managed multi-location operations with responsibility for revenue performance, employee oversight, and customer satisfaction.
  • Oversaw hiring, onboarding, performance reviews, disciplinary actions, and terminations in compliance with labor laws.
  • Tracked and analyzed P&L reports, staffing budgets, and inventory reconciliation; implemented controls to reduce overhead.
  • Trained new center managers and team leads on company systems, operations, and customer service standards.
  • Supported corporate departments during new store openings, including staffing plans and opening-day operations.

Education

Bachelor of Arts - Sociology

University of Texas San Antonio
San Antonio, TX
08-2025

Skills

  • Data analysis
  • Project Management & Coordination
  • Operational management
  • Schedule Management & Resource Allocation
  • Hands-On Approach & Problem-Solving
  • Excellent Communication & Organizational Skills
  • Qualitative research
  • Process improvement
  • Multitasking Abilities
  • Business acumen
  • Prepare and summarize financial reports
  • Project lifecycle management
  • Decision-making
  • Collaborate with teams to manage and reconcile inventory and conduct periodic audits for accuracy
  • Reporting and Audits
  • Documentation and reporting
  • Customer relationship management
  • Risk and Issue Management
  • Quality assurance
  • Vendor selection
  • Cross-functional team management
  • Google Workspace expert
  • Proficient in Microsoft Excel

Accomplishments

  • Nominated for Manager of the Year across 150+ studios for outstanding leadership, operational excellence, and team development.

References

References available upon request.

Timeline

Regional Area & Project Manager

Waxing The City
12.2023 - 05.2025

District Manager

Waxing the City
06.2017 - 12.2023

Bachelor of Arts - Sociology

University of Texas San Antonio

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