Krista Thom
Menomonee Falls,WI
Summary
Personable and energetic Receptionist committed to delivering excellence in all facets of customer service and administrative support. Offering honed competencies in data-entry, database management and scheduling.
Overview
8
8
years of professional experience
Work History
Front Desk Ambassador
Scotsman Ice Systems
04.2021 - 06.2025
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
- Supported administrative tasks such as filing, data entry, and document preparation for more efficient office workflow.
- Expedited check-in and check-out procedures for guests, ensuring seamless experiences during their visits.
- Facilitated smooth communication between departments by accurately relaying messages and information.
- Assisted with administrative tasks such as filing, data entry, and document preparation, supporting overall office productivity.
- Handled incoming and outgoing package deliveries, working with vendors to complete special requests and track missing packages.
- Implemented more efficient mail distribution system, ensuring timely delivery of correspondence to staff.
Contract Administrative Assistant
Salem Staffing/Astellas Pharma US
03.2020 - 09.2020
- Enhanced office efficiency by managing schedules, organizing files, and triaging email inboxes.
- Assisted in financial tasks such as invoicing, expense tracking, and budget preparation to ensure accuracy.
- Edited and proofread documents for accuracy and completeness.
- Assisted HR with onboarding of new employees.
- Compiled and analyzed data to produce reports.
- Ensured timely completion of projects by coordinating resources across multiple teams effectively.
- Monitored and tracked budgets and expenses.
- Collaborated effectively across diverse teams to achieve common goals amid tight deadlines while maintaining a high level of attention to detail.
Receptionist
Trafalgar Group, LLC
02.2017 - 02.2020
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Answered central telephone system and directed calls accordingly.
- Confirmed appointments, communicated with clients, and updated client records.
- Helped maintain office security by monitoring visitor access and issuing badges.
- Sorted, received, and distributed mail correspondence between departments and personnel.
- Assisted internal staff with clerical and administrative needs to maximize efficiency and team productivity.
- Scheduled appointments and meeting rooms proactively, reducing conflicts or doublebookings.
- Cultivated positive relationships with clients through professional demeanor and excellent interpersonal skills.
- Handled sensitive information with discretion while maintaining strict confidentiality standards.
- Assisted with planning office events and meetings for smooth execution.
- Improved workflow by introducing more efficient document handling and organization practices.
- Strengthened vendor relationships through regular communication and timely coordination of services.
- Contributed to team effectiveness by providing ad-hoc support to various departments during peak periods.
Education
Bachelor of Arts - History
University of Dallas
Irving, TXSkills
- Microsoft office expertise
- Customer service
- Problem-solving skills
- Teamwork and collaboration
- Attention to detail
- Flexibility
Timeline
Front Desk Ambassador
Scotsman Ice Systems
04.2021 - 06.2025
Contract Administrative Assistant
Salem Staffing/Astellas Pharma US
03.2020 - 09.2020
Receptionist
Trafalgar Group, LLC
02.2017 - 02.2020
Bachelor of Arts - History
University of Dallas
Similar Profiles
Krissy ThomKrissy Thom
Executive Assistant, Sales and Marketing at Scotsman Ice SystemsExecutive Assistant, Sales and Marketing at Scotsman Ice Systems
Krissy Grace ThomKrissy Grace Thom
Executive Assistant at Ali Group / Scotsman Ice SystemsExecutive Assistant at Ali Group / Scotsman Ice Systems
Yolanda PriesterYolanda Priester
Assembly at Scotsman Ice SystemsAssembly at Scotsman Ice Systems
Paul JanowskiPaul Janowski
Electronics Technician at Motorola Solutions, IncElectronics Technician at Motorola Solutions, Inc
Ruchita ShahRuchita Shah
Senior Finance Analyst at Open Sky EducationSenior Finance Analyst at Open Sky Education