Krista Thompson
Springfield,KY
Summary
Welcoming clerical professional with 35 years of experience in office setting assisting customers and teammates. Positive and upbeat attitude while greeting and interacting with customers, answering calls Accurate when entering information in Quickbooks and keeping organized filing systems.
Overview
36
36
years of professional experience
Work History
Receptionist
Isaiah House Treatment Center
12.2017 - Current
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
- Handled sensitive information with discretion while maintaining strict confidentiality standards.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Responded to inquiries from callers seeking information.
Secretary
Kalarama Farm
06.1988 - 12.2017
- Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
- Answered multi-line phone system and enthusiastically greeted callers.
- Prepared professional correspondence, including memos, letters, and emails, ensuring accuracy and timeliness.
- Entered data into system and updated customer contacts with information to keep records current.
- Maintained office supplies inventory by checking stock and ordering new supplies.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Utilized advanced software programs for data entry tasks that increased accuracy while minimizing errors.
- Updated spreadsheets and databases to track, analyze, and report on performance and sales data.
- Developed strong working relationships with vendors to ensure timely delivery of supplies at the best possible prices.
- Booked airfare, hotel, and ground transportation to coordinate office travel.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Managed filing system, entered data and completed other clerical tasks.
Education
Associate of Arts - Equine Office Administration
Midway College
Midway, KY06.1986
High School Diploma -
Washington Co. High School
Springfield, KY 06.1984
Skills
- Organization skills
- Time Management
- Telephone skills
- Data Entry
- Customer/Client relations
- Office Administration
- File Management
- Mail handling
- Multi-line telephone operation
- Clerical Support
- Calendar Management
- Documentation And Reporting
- Office Management
- Bookkeeping
- Meeting Preparation
- Call Answering and Routing
- Microsoft Office
- Payment Processing
- Courteous and Professional
- Billing and Invoicing
- Visitor and Customer Relations
- Word Processing
- Bank Deposits
- Intuit QuickBooks
Timeline
Receptionist
Isaiah House Treatment Center
12.2017 - Current
Secretary
Kalarama Farm
06.1988 - 12.2017
Associate of Arts - Equine Office Administration
Midway College
High School Diploma -
Washington Co. High School
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