Krista Williams

• Processed customer transactions accurately and efficiently using point-of-sale systems.
• Assisted customers with inquiries, ensuring a positive shopping experience.
• Maintained cleanliness and organization of checkout areas to enhance workflow.
• Collaborated with team members to manage inventory levels and restock shelves.
• Handled cash management, including balancing drawers at beginning and end of shifts.
• Resolved customer complaints promptly, fostering satisfaction and loyalty.
• Trained new cashiers on operational procedures and customer service standards.

• Provided support in crisis intervention, ensuring safety and well-being of residents.
• Assisted in developing individualized treatment plans tailored to residents' needs.
• Facilitated group therapy sessions, promoting communication and peer support among residents.
• Documented residents' progress accurately, maintaining compliance with organizational standards.
• Worked alongside fellow counselors to create a supportive team environment that promoted collaboration and the sharing of ideas in order to best serve residents.
• Maintained accurate records of resident information, including assessments, treatment plans, progress notes, incident reports, and discharge summaries.
• Coordinated with outside agencies to secure necessary resources for residents transitioning out of residential care into independent living arrangements or other supportive environments.
• Provided crisis intervention services as needed, de-escalating situations and ensuring the safety of all involved parties.
• Collaborated with interdisciplinary teams to ensure optimal care and support for each resident.
• Acted as an advocate for residents when communicating with healthcare providers or other external entities regarding their medical needs or concerns.
• Contributed to overall program evaluation efforts through participation in quality improvement initiatives aimed at enhancing service delivery methods.
• Evaluated resident progress regularly, adjusting treatment plans accordingly to best meet their needs.
• Enforced policies and safety standards through building and room rounds.
• Facilitated floor meetings to discuss concerns, review complaints, and convey information about policy changes.
• Supported personal needs of residents dealing with diverse conditions.
• Conducted daily welfare checks and coordinated with facility staff to meet resident needs.
• Provided crisis management and intervention during emergency situations.
• Responded to student inquiries and concerns, offering support and guidance.
• Provided swift and knowledgeable emergency support in line with campus crisis protocols.
• Collaborated with residential team to maximize effective and efficient operations.

• Supported individuals with developmental disabilities in daily living activities and social integration.
• Assisted in implementing personalized care plans to enhance residents' quality of life.
• Facilitated group activities to promote social skills and community engagement among residents.
• Monitored and documented residents' progress, ensuring adherence to care protocols and safety standards.
• Collaborated with interdisciplinary teams to develop strategies for behavior management and support needs.
• Led initiatives to improve communication between staff, families, and external service providers for optimal care coordination.
• Enhanced residents'' well-being by implementing individualized care plans and providing emotional support.
• Participated in ongoing professional development opportunities to maintain knowledge of best practices in the field.
• Organized recreational outings for residents, supporting social connections and enhancing overall quality of life.
• Improved community engagement by initiating group activities and fostering a sense of belonging among residents.
• Coordinated with external agencies such as schools or vocational programs to ensure smooth transitions for clients entering or leaving the residence program.
• Ensured compliance with state regulations by maintaining up-to-date records and conducting regular audits of facility operations.
• Promoted self-sufficiency among residents by teaching life skills such as budgeting, meal planning, and personal hygiene.
• Advocated for residents when necessary to ensure access to appropriate services and resources, both within the facility and in the community at large.
• Provided medication administration and monitoring, ensuring proper adherence to prescribed treatments.
• Maintained accurate and timely documentation of resident progress, facilitating communication among team members.
• Built strong rapport with residents through empathetic listening and genuine concern, fostering trust in the therapeutic relationship.
• Supervised daily routines for a diverse clientele while offering structure and consistency in a supportive environment.

• Resolved customer inquiries efficiently, ensuring high satisfaction levels and timely follow-up.
• Processed transactions accurately using bank software, minimizing errors and enhancing service speed.
• Assisted clients with account management, providing tailored solutions to meet their financial needs.
• Collaborated with team members to improve service protocols, resulting in streamlined operations and better client experiences.
• Trained new hires on customer service best practices and bank policies, fostering a knowledgeable team environment.
• Managed escalated issues effectively, employing conflict resolution strategies to maintain client trust and loyalty.
• Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
• Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
• Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
• Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
• Provided coaching and mentoring to new hires, contributing to their successful integration into the team.

• Managed customer inquiries through various channels, ensuring timely and effective resolutions.
• Trained and mentored new team members to enhance service delivery and operational efficiency.
• Analyzed customer feedback to identify trends and implement improvements in service protocols.
• Developed training materials that improved onboarding processes for new hires within the department.
• Coordinated scheduling to optimize staff coverage during peak service hours, enhancing customer experience.
• Led initiatives to streamline processes, resulting in more efficient workflows and increased team productivity.
• Promoted a positive and inclusive working culture that emphasized collaboration, teamwork, and mutual respect among all employees.
• Oversaw scheduling and shift assignments, optimizing staff coverage during peak times for optimal customer support.
• Contributed to revenue growth by identifying opportunities for process improvements that increased productivity while maintaining high standards of service quality.
• Led recruitment and onboarding efforts for new team members, ensuring they were well-prepared to contribute immediately upon joining the organization.
• Enhanced customer satisfaction by addressing and resolving complaints in a timely manner.
• Increased sales through upselling and cross-selling techniques, educating customers on product offerings.
• Worked closely with other departments within the organization to ensure seamless coordination when addressing complex customer issues or escalating concerns as needed.
• Developed strong relationships with customers, providing personalized assistance and support.
• Reduced wait times by streamlining processes and implementing efficient workflow systems within the department.
• Conducted regular team meetings to discuss progress, address concerns, and celebrate achievements.
• Established clear communication channels between staff members, fostering a cohesive work environment conducive to collaboration.
• Monitored employee performance, providing constructive feedback and coaching for continuous improvement.
• Kept accurate records to document customer service actions and discussions.
• Took ownership of customer issues and followed problems through to resolution.

• Monitored student behavior to ensure safety during transportation.
• Assisted drivers with loading and unloading passengers, ensuring timely departures.
• Communicated effectively with students and parents regarding transport schedules.
• Enforced safety regulations and protocols for a secure travel environment.
• Collaborated with school staff to address student needs and concerns during transit.
• Reported incidents and irregularities to management for prompt resolution.
• Supported special needs students by providing necessary assistance during rides.
• Participated in training programs to enhance safety awareness and operational efficiency.
• Assisted driver in monitoring and managing student behaviors to promote safety.
• Partnered with bus drivers to create a welcoming environment for students entering the vehicle each morning.
• Contributed to the development of effective emergency evacuation procedures, prioritizing student safety in crisis situations.
• Conducted thorough inspections of the bus before and after each route, identifying potential safety hazards or maintenance needs.
• Increased accessibility for wheelchair users by operating specialized equipment when needed, facilitating smooth boarding processes for all passengers.
• Responded to medical crises and behavioral problems to maintain safe travel.
• Secured special seats and restraint devices used by students.
• Managed emergency bus evacuations with appropriate use of emergency door.
• Kept student personal and medical information in strictest confidence.
• Collaborated and communicated with school personnel, students and parents to maintain positive relationships.
• Observed recreational users to detect safety concerns and prevent ongoing violations.
• Continuously updated knowledge of applicable laws and regulations governing school transportation services to ensure compliance at all times.
• Facilitated clear communication between parents, school staff, and bus drivers regarding any incidents or concerns that arose during transit.
• Supported special needs students with individualized care, fostering an inclusive environment.
• Maintained accurate records of student attendance on the bus, aiding in tracking and reporting trends.
• Reduced instances of bullying by actively observing student interactions and intervening when necessary.
• Streamlined the boarding process by efficiently guiding students to their assigned seats and ensuring all belongings were properly stowed.
• Managed challenging behaviors effectively by employing de-escalation techniques learned through ongoing professional development opportunities.
• Trained new bus monitors in proper protocols and procedures, upholding high standards for performance within the team.
• Enhanced student safety by diligently monitoring behavior and addressing issues promptly.
• Assisted bus driver in maintaining order, ensuring a safe and efficient transportation experience for all passengers.
• Assisted students in navigating difficult social situations on the bus, promoting healthy relationships among peers.
• Promoted a positive atmosphere on the bus through consistent enforcement of rules and respectful interactions with students.
• Worked with bus driver and parents to meet specialized needs of passengers.
• Enforced State safety guidelines for passenger transportation to keep children safe and driver free of distraction.
• Demonstrated proper use of wheelchair lift, wheelchair tie-downs and orthopedic devices for handicapped passengers.
• Maintained clean and sanitary bus by cleaning and removing trash at end of each route.
• Communicated with bus drivers, contractors and schools regarding route changes.
• Assisted juvenile passengers in crossing roadway safely.
• Supervised and assisted special-needs passengers, offering individual adult attention during transport.
• Completed timely and detailed incident reports, following corporate guidelines for accurate recordkeeping.
• Checked on passengers regularly, verified compliance with safety requirements and identified assistance needs.

• Assisted customers with product inquiries and transactions, ensuring a positive shopping experience.
• Processed cash and electronic payments accurately, maintaining cash register integrity.
• Organized merchandise displays to enhance product visibility and accessibility for customers.
• Collaborated with team members to streamline checkout processes, improving overall efficiency.
• Handled returns and exchanges professionally, upholding company policies and customer satisfaction.
• Maintained cleanliness and organization of work area, supporting a safe environment for staff and customers.
• Learned operational procedures quickly to provide effective support in high-volume situations.
• Adapted to changes in inventory management systems, enhancing transaction speed and accuracy.
• Met customer needs through polite, friendly and attentive service.
• Handled cash drawer responsibly, accurately counting change and ensuring daily balances were correct.
• Helped customers complete purchases, locate items, and join reward programs.
• Worked with other associates to support cashiers and management needs.
• Demonstrated flexibility by working various shifts including weekends, holidays or evenings when required.
• Counted cash drawers before and after shifts to verify accuracy and report discrepancies.
• Bagged items securely to minimize breakages and reduce losses.
• Handled high-pressure situations effectively during peak hours while maintaining a professional demeanor towards customers and colleagues.
• Addressed and resolved complaints quickly to maintain customer satisfaction.
• Collaborated with team members to maintain a positive work environment and boost employee morale.
• Retrieved items for customers and verified prices.

Made sandwiches bread cookie's

Cashed out customers