Krista Wilson
Massapequa,NY
Summary
First of all I love working with people. Most of my job's have been as a Team Leader, Supervisor, Manager ,or an Aide. I always. put myself in a place where i can grow and learn more. My passion has always been help others in anyway that I can.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Teacher's Assistant
Brennan Middle High School
West Babylon, NY
07.2021 - Current
- Kept classrooms clean, neat and properly sanitized for student health and classroom efficiency.
- Handed out classroom materials, like pencils, paper and crayons.
- Worked with lead teacher to monitor class schedule and take attendance.
- Oversaw students in classroom and common areas to monitor, enforce rules and support lead teacher.
- Supported student learning objectives through personalized and small group assistance.
- Collated classroom materials to help teachers prepare for daily instruction and activities.
- Provided support to help students with special needs learn and grow.
DSP
DDI
Smithtown, NY
01.2019 - Current
- Assisted disabled clients to support independence and well-being.
- Maintained clean, safe and well-organized patient environment.
- Monitored progress and documented patient health status changes to keep care team updated.
- Administered medication as directed by physician.
- Updated patient files with current vitals, behaviors and other data relevant to treatment planning.
- Supervised daily activities and provided assistance to staff.
- Led patient or group recreational activities for enhanced patient outcomes.
- Minimized injuries to staff or patients through support or restraint to control patient movements.
- Consulted with different healthcare disciplines to offer important mental health support to patients.
Supervisor
Sodexo Campus Services
Greensboro, NC
01.2007 - 10.2018
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Handled customer complaints, resolved issues and adjusted policies to meet changing needs.
- Evaluated employee performance and coached and trained to improve weak areas.
- Maintained compliance with company policies, objectives and communication goals.
- Worked with management team to implement proper division of responsibilities.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Developed training, task and process guidelines and communicated clear and concise directions to employees.
- Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference.
Team Lead
Chick-fil-A
Greensboro, NC
06.2015 - 02.2018
- Coached team members in techniques necessary to complete job tasks.
- Trained new team members by relaying information on company procedures and safety requirements.
- Worked different stations to provide optimal coverage and meet production goals.
- Evaluated employee skills and knowledge regularly, training and mentoring individuals with lagging skills.
- Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference.
Shift Leader
Bojangles' Restaurants
Greensboro, NC
04.2006 - 06.2007
- Trained new employees and delegated daily tasks and responsibilities.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Delivered superior training and leadership to teams to boost performance and help team members achieve performance targets.
- Enforced company policies and regulations with employees.
- Evaluated employee skills and knowledge regularly, training and mentoring individuals with lagging skills.
- Monitored employee actions for safety, sanitation and general housekeeping compliance, proactively protecting staff and customers from safety hazards and infection risk.
Assistant Manager
Family Dollar
Greensboro, NC
04.2003 - 07.2004
- Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
- Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs.
- Monitored security and handled incidents calmly.
- Assessed job applications and made hiring recommendations to bring in top candidates for key vacancies.
- Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
Education
Accounting And Business Management
Brookstone College of Business - Greensboro
Charlotte, NCHigh School Diploma -
Southern Guilford High School
Greensboro, NC06.1991
Skills
- Coordinating with Teachers and Specialists
- Reinforcing Learning Concepts
- School Policy and Rules Enforcement
- Supervising Classroom Activities
Certification
- First Aide Training - 4 Years
- Certified CNC , [Company Name]Brennan - 2Years
Timeline
Teacher's Assistant
Brennan Middle High School
07.2021 - Current
DSP
DDI
01.2019 - Current
Team Lead
Chick-fil-A
06.2015 - 02.2018
Supervisor
Sodexo Campus Services
01.2007 - 10.2018
Shift Leader
Bojangles' Restaurants
04.2006 - 06.2007
Assistant Manager
Family Dollar
04.2003 - 07.2004
Accounting And Business Management
Brookstone College of Business - Greensboro
High School Diploma -
Southern Guilford High School
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