Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic
Krista  Wishmeier

Krista Wishmeier

Phoenix,AZ

Summary

Accomplished Principal Owner at Falkbuilt Greater Phoenix, adept in operations and financial management, significantly enhanced company efficiency and profitability. Leveraged strategic planning and customer relations skills to secure major client contracts and foster strong partnerships, notably with DIRTT Environmental Solutions. Excelled in project management, ensuring high-quality deliverables and fostering team productivity.

Overview

18
18
years of professional experience

Work History

Principal Owner

Falkbuilt Greater Phoenix
09.2020 - Current


  • Established foundational processes for business operations.
  • Managed day-to-day business operations.
  • Managed financial aspects of the business, including budgeting, forecasting, risk analysis, and cost control measures to ensure profitability.
  • Established measurable goals related to sales targets, operational efficiency markers, customer satisfaction ratings – driving continuous improvement initiatives throughout the organization's tenure as Principal Owner.
  • Expanded market reach through targeted networking events, industry conferences, and strategic partnerships with key influencers in the field.
  • Increased overall company efficiency by overseeing day-to-day operations and making strategic improvements to workflow systems.
  • Delivered exceptional customer experiences by addressing concerns promptly and implementing solutions that exceeded expectations.
  • Developed strong client relationships through consistent communication, timely responses, and personalized service.
  • Secured lucrative contracts with major clients by presenting

compelling proposals tailored to their specific needs.

  • Negotiated favorable terms on contracts with suppliers, vendors, or service partners – ensuring maximum returns on investment in procurement decisions.
  • Trained and guided team members to maintain high productivity and performance metrics.
  • Organized and attended trade shows and special events to showcase products, network with other businesses and attract new customers.


Manufacturer's Representative

DIRTT Environmental Solutions
01.2012 - 08.2020
  • Contacted potential clients of Healthcare, Education, Corporate and Government industry and educated on products and services.
  • Negotiated details of agreements, submitted orders to manufacturers and coordinated installation of products and equipment.
  • Answered questions, resolved issues and supported clients from initial sales conversation through delivery of order.
  • Reviewed quote and evolution of plans with involved parties to determine necessary changes.
  • Identified and cultivated relationships with potential clients to boost business.
  • Explained features and demonstrated how DIRTT's solutions would avoid, eliminate or solve client problems.
  • Addressed each customers' needs and wants to recommend suitable product options.
  • Contacted customers and prospects to generate new business to achieve company growth goals.
  • Serviced existing accounts on regular basis to maximize revenue.
  • Maintained routine communication with clients to assess overall satisfaction, resolve complaints, and promote new offerings.
  • Worked to develop network by identifying and pursuing new leads, attending industry events, and building rapport with clients.
  • Produced remarkable sales and enhanced numbers by managing complete lifecycle from networking through ongoing account servicing.
  • Created and implemented marketing strategies and proposed innovative ideas to attract new clients.


Lead Designer and Project Manager

Goodmans Interior Structures
05.2006 - 01.2012
  • Established design guidelines to maintain brand consistency across all platforms and touchpoints.
  • Managed junior designers, providing guidance and mentorship for professional growth.
  • Presented creative proposals to stakeholders, effectively communicating design rationales and strategic benefits.
  • Contributed design ideas in early planning stages with customers and project managers.
  • Championed user-centered design principles within the organization, fostering a culture of empathy towards end-users'' needs.
  • Used ICE Software to create images, floor plans and orders.
  • Met with customers to present mockups and collect information for adjustments.
  • Streamlined design processes, resulting in increased efficiency and improved project outcomes.
  • Built strong vendor relationships to facilitate favorable pricing on required materials.
  • Collaborated with clients to address brand imaging and marketing style.
  • Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
  • Planned, designed, and scheduled phases for large projects.

Education

Bachelor of Arts - Interior Design

Purdue University
West Lafayette, IN
05.2003

Skills

  • Operations Management
  • Financial Management
  • Small business operations
  • Customer Relations
  • Project estimating
  • Strategic Planning
  • Project Management
  • Business launch
  • Business Management

Affiliations

  • Charles Onyari Nyakweba Foundation, Board of Directors 2023-current

Timeline

Principal Owner

Falkbuilt Greater Phoenix
09.2020 - Current

Manufacturer's Representative

DIRTT Environmental Solutions
01.2012 - 08.2020

Lead Designer and Project Manager

Goodmans Interior Structures
05.2006 - 01.2012

Bachelor of Arts - Interior Design

Purdue University
Krista Wishmeier