Adhered to all company policies regarding responsible alcohol service practices.
Cleaned bar area including wiping surfaces, disposing trash.
Monitored guest consumption of alcohol and intervened as needed according to established guidelines.
Performed opening, closing duties such as setting up, breaking down the bar area.
Coordinated with kitchen staff to ensure timely delivery of food orders.
Received payment by cash or credit card and return change when necessary.
Processed cash payments from customers using a point-of-sale system.
Ensured all glassware was clean prior to use by washing glasses by hand or using a dishwasher machine.
Replenished liquor bottles as needed throughout shift.
Greeted guests upon arrival and provided them with menus.
Answered questions regarding drinks specials and menus items.
Followed all safety and sanitation policies when handling food and beverage to uphold proper health standards.
Assisted in stocking bar area with beer, wine, spirits, paper products, straws and stirrers.
Prepared and served alcoholic beverages in accordance with company standards.
Provided excellent customer service at all times.
Greeted guests and provided menus.
Communicated with customers to take drink orders accurately.
Stocked ice, napkins, straws, condiments, on the bar top.
Cleared tables quickly after guests departed.
Maintained accurate cash handling practices while efficiently serving customers.
Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
Assessed patrons' needs to always provide proactive service.
Beertender
USANA
West Valley, Utah
06.2023 - 08.2025
Utilizing POS systems for order entry accuracy and efficient payment processing.
Cleaning and stocking glassware, bar equipment, and workstations.
Attending staff meetings and training sessions as required by employer.
Maintaining an accurate cash drawer throughout shift and ensuring proper balance at the end of each shift.
Checking identification of customers to verify age requirements for alcoholic beverage purchases.
Assisting with inventory management tasks such as restocking supplies when necessary.
Cross-training on various roles within the restaurant and bar operations.
Handling multiple tasks simultaneously while maintaining attention to detail.
Resolving customer complaints in a professional manner while adhering to company policies and procedures.
Providing excellent customer service by engaging guests in conversation while pouring drinks or refilling glasses as needed.
Performing opening, closing duties such as setting up, breaking down the bar area accordingly.
Interacting with customers to ensure their satisfaction with food items and beverages served.
Adhering to all applicable laws related to serving alcoholic beverages including state liquor laws.
Resolved customer complaints promptly in a professional manner while adhering to company policies.
Continually monitoring patron alcohol consumption levels for responsible drinking practices.
Suggestive selling additional items or upgrades to enhance guest experience.
Keeping bar area clean, organized, stocked, presentable, sanitary conditions free from debris and garbage at all times.
Greeting customers in a friendly manner, taking orders accurately and efficiently.
Maintained knowledge of bar and menu options to prepare drinks and make food recommendations.
Upsold customers from shelf to premium brands to help boost sales.
Recommended food and drinks to patrons based on preference, pairings, and special promotions.
Completed regular bar inventories and daily requisition sheets.
Banquet Server
Sedexo
Draper, Utah
01.2025 - 05.2025
Maintained cleanliness of work area throughout shift including tables, chairs and floors.
Replenished beverages throughout meal service as needed.
Answered questions regarding menu items and assisted guests in making selections.
Carried trays of food items from kitchen to dining areas.
Provided refills on drinks as requested by customers.
Organized payment transactions accurately while providing excellent customer service.
Replenished buffet lines with fresh foods as needed.
Followed proper sanitation guidelines when handling food items.
Provided prompt, friendly service to all guests during banquets or catered events.
Served beverages and appetizers to guests in an efficient manner.
Demonstrated knowledge of menu items, ingredients, and preparation methods.
Checked guest satisfaction levels throughout the event ensuring their needs were met promptly and courteously.
Communicated with chefs regarding any special requests from guests.
Assisted with closing duties such as restocking supplies, wiping down surfaces.
Removed and replaced dirty dishes and utensils to maintain table settings.
Communicated with hosts, bussers, and kitchen staff to prepare for and serve customers.
Adhered to sanitation and safety policies, protecting establishment, and patrons.
Carried appetizer and drink trays around events and maneuvered around guests and furniture without spilling.
Collected dishes promptly after each course, cleared crumbs and glassware and maintained customer satisfaction.
Walked among tables and refilled water and beverage glasses or took orders for more drinks and food.
Addressed concerns quickly to improve customer experience and escalated issues to management for resolution when necessary.
Restaurant Waiter
Wingers Restaurant
West Valley, Utah
04.2015 - 04.2017
Provided excellent customer service by anticipating guest needs, responding promptly and acknowledging all guests, however busy and whatever time of day.
Verified that prepared food met all standards for quality and quantity before serving it to customers.
Processed cash payments accurately using a POS system; ensured accuracy of change given to customers.
Greeted customers, provided menus and answered questions about menu items.
Demonstrated up-selling techniques when appropriate to increase restaurant sales.
Delivered food to tables in a timely manner while ensuring correct temperatures were maintained.
Replenished stocks of napkins, silverware and other dining room supplies as needed.
Complied with all health department regulations regarding food handling, storage and sanitation standards.
Cleared dishes between courses, refilled drinks as necessary and served any requested condiments or accompaniments.
Maintained cleanliness throughout the dining area during shift; wiped down tables after each seating period.
Checked on guests during meals to ensure satisfaction with each course.
Supported other wait staff members when needed during peak times; assisted with taking orders from large groups.
Took accurate food and drink orders, using a POS ordering software system.
Performed opening and closing duties such as setting up the dining area, restocking supplies and checking equipment for proper functioning at the start of shifts.
Satisfied customers by topping off drinks and offering condiments, napkins and other items.
Greeted customers, answered questions, and recommended specials to increase profits.
Promoted desserts, appetizers, and specialty drinks to optimize sales.
Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods.
Delivered food from kitchen, fulfilling additional requests to maximize guest satisfaction.
Helped customers select menu items by suggesting courses, explaining specials and answering food preparation questions.
Relayed orders to service bar and kitchen via point-of-sale register system.
Calculated charges, issued table checks, and collected payments from customers.
Communicated with kitchen staff to stay updated on item availability and customer wait times.
Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
Stocked server areas with supplies before, during and after shifts.
Completed opening and closing checklists to ensure smooth restaurant operations.
Collected tickets and followed proper cash-handling procedures.
Rolled silverware and set up food stations and dining areas to prepare for next shift or large parties.
Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
Filled condiments and napkin containers during slack periods.
Collected dirty dishes and glasses from tables or counters, preparing areas for next diners.
Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
Responded to ad hoc cleaning duties at end of shift.