Summary
Overview
Work History
Education
Skills
Timeline
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Kristain Brown

Kristain Brown

Summary

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

7
7
years of professional experience

Work History

Real Estate Transaction Coordinator

Self Employed

Office Manager/Real Estate Transaction Coordinator

Lonna Bevel Real Estate
02.2021 - Current
  • Established workflow processes, monitored daily productivity and implemented modifications to improve overall performance of personnel.
  • Coordinated special projects and managed schedules.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Updated reports, managed accounts and generated reports for company database.
  • Communicated corporate objectives to various divisions to meet deadlines.
  • Maintained computer and physical filing systems.
  • Coordinated and aligned corporate and office schedules and disseminated important work information to employees.
  • Reviewed client and staff feedback and made appropriate business adjustments to meet needs and address concerns.
  • Kept contacts organized with Excel system to maintain readiness for future mailings.
  • Generated leads for sales and rental properties through cold calls and referrals.
  • Coordinated appointments to show marketed properties.
  • Maintained efficient office operations by handling errands and administrative functions.
  • Opened and properly distributed incoming mail to promote quicker response to client inquiries.
  • Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
  • Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
  • Managed filing system, entered data and completed other clerical tasks.
  • Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
  • Volunteered to help with special projects of varying degrees of complexity.
  • Managed 3 calendars to strategically coordinate meetings, appointments and events.

Barista

Cpl Rays Coffee
08.2017 - 01.2018
  • Monitored supply levels at counter and maintained customer areas to meet typical demands.
  • Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
  • Recommended products based on solid understanding of individual customer needs and preferences.
  • Explained beverage preparation and offered samples to help customers choose ideal items.
  • Elevated customer loyalty by using strong communication abilities to resolve customer problems.
  • Updated specials board display to boost sales.
  • Prioritized drink requests while managing interruptions.
  • Controlled line and crowd with quick, efficient service.

Daycare Worker

Andrews ISD
05.2016 - 05.2017
  • Monitored entrances and exits to maintain safety and organized environments.
  • Maintained effective schedule balance between rest periods, active play and instruction.
  • Created and implemented diverse educational strategies to boost development.
  • Enforced rules and managed behavior through developmentally appropriate discipline.
  • Encouraged good behaviors using positive reinforcement methods.
  • Prepared healthy foods and beverages for children based on optimal dietary guidelines and individual restrictions.
  • Observed play activities to identify positive behaviors and areas in need of improvement, implementing behavior redirection where appropriate.
  • Kept notes of behavior issues, food served and medications administered to children.
  • Prepared, served and cleaned up daily meals for 4-6 children.
  • Offered top-notch care to 4+ children at once, ranging in age from 2 to 4.
  • Taught children to organize toys, wash hands and share by leading by example.
  • Met with parents about daily activities, positive developments and issues.
  • Sanitized dishes, tabletops, toys and frequently touched surfaces to prevent spreading of germs.
  • Meticulously sanitized toys and play equipment.
  • Assisted children with putting on coats and cold-weather gear before going outside.
  • Distributed food, napkins and beverages in preparation for snack time.

Manger

Thirsty Turtle Coffee Shop
02.2014 - 12.2015
  • Developed and maintained relationships with customers and suppliers through account development.
  • Evaluated employees' strengths and assigned tasks based upon experience and training.
  • Applied customer feedback to develop process improvements and support long-term business needs.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Accomplished multiple tasks within established timeframes.
  • Delivered feedback to decision-makers regarding employee performance and training needs.
  • Onboarded new employees with training and new hire documentation.
  • Kept detailed records of daily progress to identify and correct areas needing improvement.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Maintained professional, organized and safe environment for employees and patrons.
  • Evaluated suppliers to maintain cost controls and improve operations.
  • Reduced process bottlenecks by training and coaching employees on practices, procedures and performance strategies.

Shift Leader

Cpl Rays Coffee Shop
01.2013 - 02.2014
  • Delivered superior training and leadership to teams to boost performance.
  • Trained new employees and delegated daily tasks and responsibilities.
  • Prepared shift summary reports for supervisor and communicated regularly on goals and progress.
  • Evaluated employee skills and knowledge regularly, training and mentoring individuals with lagging skills.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Enforced company policies and regulations with employees.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.

Scanning Department

Porters Thriftway
08.2008 - 01.2009
  • Confirmed accurate price changes and prepared and printed daily price download for full visibility.
  • Monitored sales events for accuracy in scanning and signage, maintained current knowledge of weekly ad items and verified pricing integrity.
  • Kept records of production, tracked returned goods and took down and replaced new shelf tags.
  • Stocked and reset demo carts and confirmed closeout of stocking and scanning tasks.

Shift Leader

Corporal Ray's Coffee
12.2007 - 08.2008
  • Delivered superior training and leadership to teams to boost performance.
  • Prepared shift summary reports for supervisor.
  • Trained new employees and delegated daily tasks and responsibilities.
  • Evaluated employee skills and knowledge regularly, training and mentoring individuals with lagging skills.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.

Education

High School Diploma -

Odessa High School
Odessa Tx
05.2007

Skills

  • Maintenance Coordination
  • Buyer and Seller Representation
  • Property Research
  • Closing Disclosures
  • MLS Data Entry and Maintenance
  • Cold Calling
  • Transaction Coordination
  • Closings Coordination
  • Transaction Reviewing
  • Agent Assistance
  • Administrative Management
  • Customer Contact
  • Customer Satisfaction
  • Customer Inquiries
  • Project Management

Timeline

Office Manager/Real Estate Transaction Coordinator

Lonna Bevel Real Estate
02.2021 - Current

Barista

Cpl Rays Coffee
08.2017 - 01.2018

Daycare Worker

Andrews ISD
05.2016 - 05.2017

Manger

Thirsty Turtle Coffee Shop
02.2014 - 12.2015

Shift Leader

Cpl Rays Coffee Shop
01.2013 - 02.2014

Scanning Department

Porters Thriftway
08.2008 - 01.2009

Shift Leader

Corporal Ray's Coffee
12.2007 - 08.2008

Real Estate Transaction Coordinator

Self Employed

High School Diploma -

Odessa High School

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Kristain Brown