Krista Kreischer
Raleigh,NC
Summary
Medical Billing and coding, managing the lifecycle of documents, familiar and experienced with electronic filing systems, various document management technologies, scanning experience, and billing processes. Knowledge of filing systems and standards. Proficiency working with Document Management Systems. Multi-tasks well, efficiently manage changing priorities, and a fast learner. Excellent organizational and evaluating skills, known for diligently checking records and invoices and resolving discrepancies. Attention to detail and strong knowledge of release of information policies and procedures and HIPAA regulations, Contextual knowledge of ICD-10-CM, CPT, and HCPCS code sets, possess excellent oral and written communication skills, precise analytical and interpretive skills, strong time management and communication skills, and astute interpersonal skills. Dedicated professional skilled in organizing, validating and transferring records. Expert in EHR and learns new programs, systems and policies quickly to maximize contributions.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Medical Records Specialist/Medical Biller and Coder
DeVry University
03.2023 - Current
- Additionally, functioned as, Medical Records Specialist, managing lifecycle of documents and patient record content by proof-reading, editing, collecting, analyzing, indexing, retrieving, storing, and processing health- related information into patient's EHR/EMR, filling records request and posting billings to patient records
- Processed medical records requests from outside providers according to facility, state, and federal law
- Maintained updated knowledge of coding requirements, Microsoft Office, Word, Excel, HIPAA, HITECH, Fair Claims Act, and Fair Debt Collection Act Compliance through continuing education.
Branch Associate
Grainger Industrial Supply
11.2021 - Current
- Oversaw inventory management, ensuring optimal stock levels and efficient order processing for customers.
- Collaborated with team members to achieve monthly sales targets through effective cross-selling strategies.
- Maintained accurate records of all transactions, adhering to company policies regarding reporting procedures and financial documentation requirements.
- Increased branch sales by consistently upselling products and services to meet client needs.
- Developed strong relationships with clients, leading to increased referrals and repeat business.
- Implemented improvements in branch appearance and layout, enhancing overall customer experience.
Warehouse Worker
Grainger Distribution Center
10.2019 - 11.2021
- Loaded, unloaded, and moved material to and from storage and production areas.
- Checked packages and merchandise for damage and notified vendors.
- Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
- Contributed to achieving team goals with consistent punctuality, reliability, and adherence to established performance standards.
- Demonstrated flexibility during peak seasons by working extended hours or weekends when necessary.
- Successfully met daily packing quotas while remaining focused on quality control measures throughout each shift.
- Packed, weighed and shipped items per customer specifications.
- Maintained clean and safe work environment, adhering to established safety protocols and procedures.
- Added packed boxes to conveyor belts for movement to shipping stations.
- Reviewed orders to verify products met specifications.
- Restocked products and rotated items according to standard procedures.
- Learned and followed warehouse safety protocols to prevent injuries and accidents.
- Consistently lifted materials weighing as much as 75 pounds.
Deli Clerk
Mariano's
06.2018 - 11.2019
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Made food according to standard recipes with requested changes for customer satisfaction.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
Retail Sales Specialist
Pilot Travel Centers
10.2015 - 01.2018
- Greeted customers and helped with product questions, selections, and purchases.
- Greeted all customers cheerfully and asked open-ended questions to ascertain needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Increased sales and customer satisfaction through personalized servicing.
- Displayed merchandise by arranging in appealing ways to boost sales.
- Managed day-to-day staffing and handled scheduling for all store employees.
Restaurant Shift Manager
Arbys Restaurant/Pilot Travel Center
11.2013 - 03.2015
- Excelled in every store position and regularly backed up front-line staff.
- Managed schedules, accepted time off requests and found coverage for short shifts.
- Managed daily activities of up to 25 staff members, providing guidance and support while ensuring accountability for individual performance.
- Addressed customer concerns, complaints and questions, resulting in outstanding customer service ratings.
Night Shift Manager
Burger King
07.2010 - 11.2013
- Worked closely with team members to schedule breaks and shifts to meet state regulations.
- Advised new employees on company procedures and policies to facilitate daily tasks and responsibilities.
- Cooperated with coworkers to improve customer experience and manage storefront.
- Organized shift meetings to communicate and resolve issues for night operations.
- Completed routine store inventories.
- Evaluated staffing needs, participating in recruitment efforts to maintain optimal workforce levels during night shifts.
- Monitored financial transactions, ensuring accuracy in cash handling and reporting procedures.
- Managed 15 employees in delivering smooth, productive night shift operations.
Education
Medical Billing And Coding - Medical Records/Medical Billing And Coding
DeVry University
Villa Park, IL09.2024
No Degree - General Studies
Joliet Junior College
Joliet, IL06.2011
High School Diploma -
Minooka Community High School
Minooka, Illinois05.2010
Skills
- Medical Terminology, Pharmacology, & Medical Translation
- Patient confidentiality
- Microsoft, Excel, Word, & Spreadsheet
- ICD-10 Proficiency
- Revenue Cycle Management
- Payment posting
- Diagnostic Coding
- Procedural Coding
- UB-04 Form Completion
- CPT coding knowledge
- HCPCS Level II Familiarity
- Sales Reporting
- Effective negotiation
- Teamwork and Collaboration
- Customer Service
- Multitasking Abilities
- Team Leadership
- Staff Training and Development
- Complex Problem-Solving
- HIPAA Compliance
Certification
CCS - Certified Coding SpecialistLicensed Practical Nurse (LPN)/ renewal in progress
Timeline
Medical Records Specialist/Medical Biller and Coder
DeVry University
03.2023 - Current
Branch Associate
Grainger Industrial Supply
11.2021 - Current
Warehouse Worker
Grainger Distribution Center
10.2019 - 11.2021
Deli Clerk
Mariano's
06.2018 - 11.2019
Retail Sales Specialist
Pilot Travel Centers
10.2015 - 01.2018
Restaurant Shift Manager
Arbys Restaurant/Pilot Travel Center
11.2013 - 03.2015
Night Shift Manager
Burger King
07.2010 - 11.2013
Medical Billing And Coding - Medical Records/Medical Billing And Coding
DeVry University
No Degree - General Studies
Joliet Junior College
High School Diploma -
Minooka Community High School
CCS - Certified Coding SpecialistLicensed Practical Nurse (LPN)/ renewal in progress
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