Summary
Overview
Work History
Education
Skills
Timeline
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Krista (Kris) Smith

Versailles,KY

Summary

Experienced Director of Government Affairs with 24 years in the telecommunications industry. Skilled in government and strategic planning, dependable, and skilled at managing multiple priorities while maintaining a positive attitude. Goes above and beyond to manage priorities and problem solve with quick turn-around expectation.

Overview

21
21
years of professional experience

Work History

Director of Government Affairs

Metronet
07.2010 - Current
  • Enhanced legislative relations by establishing and maintaining strong working relationships with key government officials and staff.
  • Influenced positive policy outcomes through persuasive presentations at legislative hearings and meetings.
  • Managed successful team of government affairs professionals, fostering collaboration and promoting professional growth.
  • Conducted thorough policy research and analysis to inform organizational decision-making on critical issues.
  • Provided strategic guidance to executive leadership on navigating complex political landscapes for optimal results.
  • Negotiated favorable terms in contracts with and maximized value for my company's investments.
  • Served as trusted spokesperson and subject matter expert for media interviews, panel discussions and public forums.
  • Implemented strategic initiatives to enhance organizational visibility and influence within policy-making arena.
  • Exhibited skills in advocacy, negotiation and influence without authority and excelled in organization and prioritization.

Implementation Specialist

Sprint Wireless
10.2002 - 06.2010
  • Streamlined implementation processes by effectively collaborating with cross-functional teams and project stakeholders.
  • Reduced client onboarding time by developing comprehensive training materials and delivering tailored user sessions.
  • Enhanced customer satisfaction with timely resolution of issues during project implementations.
  • Developed strong relationships with clients, fostering trust and confidence in implementation process.
  • Conducted detailed requirements analysis for each project, creating customized solutions based on client needs.
  • Provided ongoing support to clients post-implementation, addressing any concerns or issues promptly and professionally.

Education

Bachelor of Science - Global Leadership

University of Evansville
Evansville, IN
2010

Skills

  • Advocacy
  • Media Relations
  • Government Relations
  • Negotiation Tactics
  • Conflict Resolution
  • Stakeholder Engagement
  • Cross-functional Collaboration
  • Issue Resolution
  • Strategic Planning
  • Interpersonal Communication

Timeline

Director of Government Affairs

Metronet
07.2010 - Current

Implementation Specialist

Sprint Wireless
10.2002 - 06.2010

Bachelor of Science - Global Leadership

University of Evansville

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Krista (Kris) Smith