Kristal Aguilar
Reno
Summary
Dynamic and results-driven professional with extensive experience at El Pollo Loco, excelling in team leadership and cashier training. Proven ability to enhance customer service and streamline operations through effective multitasking and attention to detail. Adept at financial reporting and fostering a positive work environment, ensuring high performance and team contributions.
Versatile Clerk with reputation of balancing productivity and exceptional customer service. Committed to resolving issues and promoting customer loyalty to drive business success. Solid experience in cash handling, bookkeeping and computations.
Friendly Head Cashier dedicated to increasing team performance and improving customer satisfaction. Successful track record in challenging, dynamic environments. Gifted manager and leader with strong communication, interpersonal and planning abilities.
Overview
5
5
years of professional experience
Work History
Cashier Team Lead
El Pollo Loco
10.2022 - Current
- Quickly and accurately counted drawers at start and end of each shift.
- Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
- Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
- Monitored areas for security issues and safety hazards.
- Restocked and organized merchandise in front lanes.
- Helped customers complete purchases, locate items, and join reward programs.
- Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
Material Coordinator
Greenworks Tools
01.2024 - 08.2025
- Managed receiving operations and proper storage of incoming materials.
- Worked with project managers to determine schedule and volume requirements in order to effectively coordinate deliveries and maintain supply levels.
- Completed daily cycle counts and full inventory audits.
- Adhered to all safety protocols and standards when operating equipment such as overhead cranes and forklifts.
- Created and implemented tracking systems to monitor progress and meet deadlines.
- Managed time efficiently in order to complete all tasks within deadlines.
Administrative Assistant
OnTrac
06.2023 - 03.2024
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained inventory of office supplies and placed orders.
- Volunteered to help with special projects of varying degrees of complexity.
- Transcribed and organized information to assist in preparing speeches and presentations.
- Opened and properly distributed incoming mail to promote quicker response to client inquiries.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Performed research to collect and record industry data.
- Completed forms, reports, logs, and records to quickly handle all documentation for human resources.
- Supported company leaders by managing budgets, scheduling appointments and organizing itinerary.
- Organized logistics and materials for each meeting and took detailed notes for later dissemination to key stakeholders.
Packer Associate
Encore Seafoods
09.2020 - 10.2022
- Labeled, recorded, and inspected packaging to prepare for shipment or storage.
- Assisted with quality and production process improvements to support new packaging initiatives.
- Performed packaging tasks alongside team to demonstrate proper methods according to labor plan and assigned tasks.
- Proved successful working within tight deadlines and a fast-paced environment.
- Inspected products before packaging to prevent shipping defective and damaged goods to customers.
- Organized items on racks, shelves and bins to maintain established order.
- Conducted basic repairs of vacuum sealers, pallet jacks, and lifts to keep equipment properly cleaned and maintained.
- Operated tape machines, scales and label printers to package items correctly.
- Loaded merchandise into specific packages most suited for product dimensions.
- Learned and followed warehouse safety protocols to prevent injuries and accidents.
- Re-packaged damaged or incorrectly packaged items.
- Assembled boxes, cartons and containers to package items.
Education
High School Diploma -
Sparks High School
Sparks, NV06-2023
Associate of Applied Business - Accounting And Finance
Truckee Meadows Community College
Reno, NV05-2026
Skills
- Cashier training
- Customer service
- Positive attitude
- Financial reporting
- Team management
- Staff training
- Team leadership
- New hire training
- Basic math
- Money handling
- Multitasking and organization
- Attention to detail
- Online order picking
- Merchandise stocking
- Cash handling
- Clear communication
- Shipping coordination
- Microsoft office
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Material Coordinator
Greenworks Tools
01.2024 - 08.2025
Administrative Assistant
OnTrac
06.2023 - 03.2024
Cashier Team Lead
El Pollo Loco
10.2022 - Current
Packer Associate
Encore Seafoods
09.2020 - 10.2022
High School Diploma -
Sparks High School
Associate of Applied Business - Accounting And Finance
Truckee Meadows Community College
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