Kristal Alvarez
Bronx,NY
Summary
Personable volunteer with organizational, time management, and multitasking abilities. Compassionate, empathetic, and well-versed in communication and problem-solving skills. Excellent at juggling multiple tasks and working under pressure. Bilingual in Spanish and English. Versatile professional with several years of experience instructing students and supporting lead teachers. Highly skilled at reinforcing lesson information, tutoring, enforcing rules, and preparing materials. Team player well-versed in coordinating with teacher and carrying out established lesson plans and activities.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Teaching Assistant
WORKED
Bronx, NY
04.2025 - Current
- Facilitated classroom activities and supported student engagement during lessons.
- Maintained organized classroom environment and managed educational resources.
- Participated in professional development workshops for teaching strategies enhancement.
- Contributed to positive, educational setting by delivering gentle discipline and promoting student success.
Youth Group Leader
Aspira Of New York In
01.2024 - 10.2024
- Enhanced youth engagement by incorporating hands-on activities and interactive games into group sessions.
- Cultivated strong communication among group members through team-building exercises and open discussions.
- Promoted positive peer relationships within the group via icebreakers, collaborative projects, and small-group discussions centered around core values.
- Established a safe and inclusive environment during group meetings, ensuring all members felt comfortable sharing their thoughts and opinions.
Customer care representative
Raymour and Flanigan
04.2023 - 09.2023
- Responding to customer inquiries via phone, email, chat, or in-person
- Providing information about products or services
- Assisting customers with placing orders, tracking shipments, and handling returns or exchanges
- Having a deep understanding of the company's products or services to provide accurate information to customers.
Sales Associate
Total Wireless
04.2022 - 09.2022
- Helped customers locate products and services
- Experienced with WebEx
- Trained and developed new hires in company processes, product knowledge, and customer service and selling techniques
- Microsoft Word, Excel, and PowerPoint
- Exceptional telephone etiquette
- Exceptional communication skills
- Active listening skills
- Efficient with software programs such as WebEx, Google Drive, and Asana.
Marketing Assistant
Glass Files
02.2022 - 09.2022
- Worked closely with product development teams to create and maintain marketing materials for sales presentations and client meetings
- Created engaging content for Pinterest, Facebook, and Instagram
- Complied product and customer data to generate informed profit projections.
Education
Bachelor - Cyber Security
Monroe College
Bronx, NY05-2029
Associates - Computer Information Systems
Monroe College
Bronx, NY05-2027
High School Diploma -
Longwood Prep
The Bronx, NY06-2023
Skills
- Cultural awareness
- Inclusivity and diversity
- Creativity and innovation
- First aid and safety
- Decision-Making
- Positive reinforcement
- Fluent Bilingualism
- Sorting and organizing
- Classroom organization
- Systems administration
- Excel
- Complex Problem-solving
- Critical thinking
- Effective communication
- Team collaboration
- Bilingual
Certification
- CPR FIRST AID and AED
- Media Use and Safety with Children
- Introduction to the New York State Child Day Care Regulations
- ACEs and Trauma-Informed Practice developed by the CUNY School of Professional Studies
- Prevention and Identification of Brain Injuries, including Abusive Head Trauma (AHT)
Languages
Spanish
Native/ Bilingual
Timeline
Teaching Assistant
WORKED
04.2025 - Current
Youth Group Leader
Aspira Of New York In
01.2024 - 10.2024
Customer care representative
Raymour and Flanigan
04.2023 - 09.2023
Sales Associate
Total Wireless
04.2022 - 09.2022
Marketing Assistant
Glass Files
02.2022 - 09.2022
Bachelor - Cyber Security
Monroe College
Associates - Computer Information Systems
Monroe College
High School Diploma -
Longwood Prep
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