Kristal Barocsi
Bridgeport
Summary
Highly organized and self-motivated professional demonstrating exceptional investigative, critical thinking, and problem-solving abilities while fostering teamwork to deliver top-quality service to staff and public.
Overview
26
26
years of professional experience
Work History
Patient Financial Access Representative
Yale New Haven Health System
02.2006 - Current
- Extensive knowledge of medical terminology.
- Proficient in managing and assigning multiple responsibilities.
- Upholding meticulous record-keeping.
- Skilled in insurance verification, pre-authorizations, and diagnostic codes.
- Manage coordination and aid in triaging medically urgent/STAT exams according to department parameters, encompassing those involving implanted devices and special conditions.
- Supported patients and staff in scheduling exams under anesthesia through effective coordination.
- Worked closely with clinical team to schedule appointments considering facility availability.
- Trained staff to achieve departmental objectives, collaborating with or without managerial input.
Facilitated seamless communication between patients and staff for optimal scheduling outcomes. - Facilitate seamless operations to enhance positive patient experience.
Medical Receptionist and Technician Assistant
Greenwich Animal Hospital
01.2000 - 01.2006
- Managed multiple phone lines, and streamlined call delegation for enhanced customer service.
- Advanced typing capabilities.
- In-depth knowledge of diagnostic assessments, treatment protocols, medications, and follow-up care.
- Coordinated office visits for multiple veterinarians.
- Managed referrals and required documentation for specialists.
- Acquired various sample categories for a range of diagnostic evaluations, both internal and external.
- Supported staff with proper restraint of patients.
- Facilitated scheduling of outpatient appointments, administered vaccines, and intravenous and subcutaneous fluids, along with other medications.
- Sterilized surgical instruments.
- Maintained hygiene and grooming standards for animals.
- Sustained orderly and hygienic surroundings.
Education
Diploma -
Greenwich High School
Greenwich, CT01.2000
Skills
- Stress management skills
- Ability to multitask
- Customer relationship management
- Professionalism and ethics
- Accuracy-focused
- Effective prioritization
- Versatile
- Money handling
Timeline
Patient Financial Access Representative
Yale New Haven Health System
02.2006 - Current
Medical Receptionist and Technician Assistant
Greenwich Animal Hospital
01.2000 - 01.2006
Diploma -
Greenwich High School
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