Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Kristal Bogle

Saint Charles,MO

Summary

Successful at keeping customers happy and working with cross-functional teams to manage the entire sales process. Collaborative and hardworking with a flexible approach and strategic mindset.

Strategic leader dedicated to excellence, efficiency and readiness across high-pressure and high-conflict environments. Practiced at providing teams with support, resources and motivation to succeed.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

18
18
years of professional experience

Work History

Customer Engagement Manager

Petsmart
Saint Charles, MO
08.2008 - Current
  • Collaborated with sales, delivery and service teams to manage seamless client experiences to exceed sales plans weekly.
  • Worked with clients to understand needs and develop proactive solutions.
  • Consulted with teams on established best practices and process improvements.
  • Helped with product rollouts as subject matter expert for pet care needs and well being.
  • Built deep relationships with store managers, business representatives and sales teams by employing industry expertise and knowledge, retail strategies and sales tactics.
  • Implemented systems and procedures to increase sales.
  • Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
  • Trained and Developed Associates into Management positions.

Construction Electrician

United States Naval Reserves
Saint Louis, MO
06.2005 - 06.2011
  • Installed and maintained wiring, and lighting systems.
  • Repaired and replaced wiring, fixtures, and equipment using hand and power tools.
  • Read blueprints and technical diagrams.
  • Used variety of testing devices to identify electrical problems.
  • Spliced, joined and connected wire to fixtures and other electrical components.
  • Replaced and repaired lighting fixtures and electrical control and distribution equipment.
  • Installed safety and distribution components for electrical systems, such as switches, resistors and circuit-breaker panels.
  • Fabricated custom and replacement parts according to specifications, using hand tools.
  • Adhered closely to Naval Seabees regulations and industry best practices.
  • Travel Claims Representative for Entire Bravo Company
  • Was the Barber for the Seabees while stationed in Balad, Iraq.
  • Safety Petty Officer for Bravo Company

Education

Construction Electrician A School Course -

Center For Seabees And Facilities Engineering (CSFE)
Sheppard Air Force Base, Texas
08.2006

High School Diploma -

South Technical High School
12721 W. Watson RD. 63127
08.2005

Skills

  • Operating Procedures and Policies
  • Problem Solving
  • Time Management
  • Interdepartmental Collaboration
  • Performance Evaluations
  • Verbal and Written Communication
  • Detail-Oriented
  • Customer Service
  • Customer Complaint Resolution
  • Budgeting
  • Staff Training and Development
  • Inventory Planning and Management

Accomplishments

  • Served in Iraq 2007-2008 Operation Iraqi Freedom
  • Earned National Defense Service Medal
  • Iraq Campaign Medal with USMC Eagle Globe Anchor
  • Global War On Terrorism Service Medal
  • Sea Service Deployment Ribbon
  • Armed Forces Reserve Medal With M Device
  • Navy Rifle Marksmanship Ribbon
  • Letter of Commendation While serving under Joint Task Force in Salad, Iraq from Stanley A. McChrystal Lieutenant General, USA Commanding General.
  • Supervised team of 25 staff members.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.

Timeline

Customer Engagement Manager

Petsmart
08.2008 - Current

Construction Electrician

United States Naval Reserves
06.2005 - 06.2011

Construction Electrician A School Course -

Center For Seabees And Facilities Engineering (CSFE)

High School Diploma -

South Technical High School

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Kristal Bogle