Kristal Boulware
Gwynn Oak,MD
Summary
Well-qualified financial systems leader offering demonstrated skill and success in managing internal accounting processes, improving controls and strengthening systems for optimal performance. Proficient in all aspects of accounting, including accounts payable and receivable, budget administration and payroll. Gifted in building and leading solid teams to handle high-volume operations with consistency, accuracy and full compliance with regulatory requirements.
Overview
37
37
years of professional experience
Work History
Toll Revenue Clerk 3
Maryland Transportion Authority
11.1986 - 10.2013
- Handled day-to-day accounting processes to drive financial accuracy.
- Recorded deposits, reconciled monthly reports
- Managed and responded to correspondence and inquiries from customers.
- Supervising Staff
- Customer Service
- cash handling, credit cards, and checks
- Monthly Inventory
- Ticket Sales
- Responsible for Ez-Pass applications and accounts
- Answering the phone
- Collections
- Daily Deposits for Toll Revenue Clerks
- Ordering office supplies, devices and ticket books
- Input financial data and produced reports using [Software].Excel
- Supported management by processing invoices and documents with consistent on-time delivery.
- Effectively communicated with customers about payment needs and kept updated, detailed and accurate ledgers.
- Maintained account accuracy by reviewing and reconciling checks monthly.
- Inspected account books and recorded transactions.
Toll Revenue Clerk II
Maryland Transportation Authority
02.1989 - 06.2007
- Customer Service
- Cash Handling credit cards, and checks
- Ticket Sales
- Responsible for opening and closing Ez-Pass accounts
- replenish EZ-Pass accounts sell ticket books
- count money that is collect in the toll lanes.
- make daily deposit for Ez-Pass and Ticket books
- Answering the phone
Toll Revenue Clerk I
Maryland Transportion Authority
11.1986 - 02.1989
- Customer Service
- Daily Deposits
- Cash handling, credit cards and checks
- ticket sales
- Opening and closing EZ-Pass accounts
- Replenishing accounts
- Selling ticket books
- Answering the phone
Teacher
Saint Cecilia Cathedral School
09.1976 - 10.1986
- Worked cooperatively with other teachers, administrators, and parents to help students reach learning objectives.
- Incorporated multiple types of teaching strategies into classroom.
- Communicated frequently with parents, students, and faculty to provide feedback and discuss instructional strategies.
- Supported student physical, mental, and social development using classroom games and activities.
- Kept students on-task with proactive behavior modification and positive reinforcement strategies.
- Graded and evaluated student assignments, papers, and course work.
- Conducted evaluations to measure performance and progress of students, providing guidance for areas requiring improvement.
- Participated in parent teacher conference to discuss developments of students and increase support.
- Planned and implemented integrated lessons to meet national standards.
- Advised and counseled students to help them develop skills and knowledge required to succeed.
- Developed and administered tests for students to measure academic proficiency and understanding.
- Created and developed lesson plans to meet students' academic needs.
- Helped students explore concepts with engaging, learning-focused activities.
- Modified lessons and curriculum to accommodate diverse learners by using strategies such as peer-assisted learning and group work.
- Developed and implemented classroom routines to address varying student needs.
- Shifted between formal and informal methods of teaching to keep students engaged.
- Met with students, parents and administrators to address and resolve students' behavioral and academic issues.
- Prepared quizzes, tests and examinations to gauge how well students were learning.
Education
Specialization in Management -MBA
American InterContinental University
Schaumburg, IL01.2020
BBA - Specialization in Generalist
American InterContinental University
Schaumburg, IL05.2019
Skills
- Data Entry
- Customer Service
- Typing
- Microsoft Office
- Phone Etiquette
- Administrative Experience
- QuickBooks
- Financial Report Writing
- Clerical Experience
- Accounting
- Microsoft Outlook
- Tax Experience
Timeline
Toll Revenue Clerk II
Maryland Transportation Authority
02.1989 - 06.2007
Toll Revenue Clerk 3
Maryland Transportion Authority
11.1986 - 10.2013
Toll Revenue Clerk I
Maryland Transportion Authority
11.1986 - 02.1989
Teacher
Saint Cecilia Cathedral School
09.1976 - 10.1986
Specialization in Management -MBA
American InterContinental University
BBA - Specialization in Generalist
American InterContinental University
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