Kristal Canales
Hacienda Heights,CA
Summary
Strong focus on Leadership, Member Engagement, Day-to-Day Operations and Strategic Planning. Professionally skilled in Budgeting, Food & Beverage, Operations Management, Sales leadership, and Collaborative Team Building.
-Informed Leadership
-Empowerment
-Certified Mindful Professional
Strengths
-Strategic Leadership
-Visibility and Accessibility to Membership
-Compelling Member Experience
Overview
20
20
years of professional experience
Work History
Member Relations Director
Hacienda Golf Club
La Habra Heights , CA
10.2015 - Current
-Prepared $90k fiscal line budget to enhance club events for the membership department
-Designed a well-functioning Calendar of events.
-Proposed and organized successful Monthly Family Friendly Functions.
-Spearheaded all Social Events and Committees for the past 5 years.
-Served as liaison for The Head Golf Professional on Non-Member Golf Tournaments.
-Spearheaded Pipeline 360 (New Member Engagement/Onboarding)
-Content creator for the Member Clubhouse Divot (https://www.haciendagolfclub.com/blog)
-Able to work effectively independently and a team
-Proven leader and coach with all staff
-Coordinate with vendors and suppliers as needed
-Coordinate with FOH & BOH to ensure timeliness
-Detailed Contracts and Event Orders
-Able to adapt positively with last minute changes
Lead Server, Training Server, Assistant Supervisor
Commerce Casino
Commerce, CA
01.2011 - 10.2015
Brand Ambassador
Attack Marketing And Promotions
Los Angeles , CA
08.2002 - 01.2011
Education
Some College (No Degree) - Criminology
Mt. San Antonio College
Walnut High School Diploma -
Tulare Western High School
Tulare, CA06.2008
Skills
- Teamwork and Collaboration
- Excellent Communication
- Analytical and Critical Thinking
- Planning and Coordination
Timeline
Member Relations Director
Hacienda Golf Club
10.2015 - Current
Lead Server, Training Server, Assistant Supervisor
Commerce Casino
01.2011 - 10.2015
Brand Ambassador
Attack Marketing And Promotions
08.2002 - 01.2011
Some College (No Degree) - Criminology
Mt. San Antonio College
High School Diploma -
Tulare Western High School