Summary
Work History
Education
Timeline
Skills

Kristal De Lleguas Rivera

Sugar Planet
Norfolk,VA

Summary

More than 7 years of experience in customer service and more than 5 years in sales and store management. Experience supervising employees, organizing daily operations, handling cash, and resolving customer questions and situations. I feel very comfortable making customers feel comfortable and happy.

Responsible, organized, punctual, and able to learn new systems quickly.

Work History

Retail Sales / Supervisor

Sugar Planet | Virginia Beach, VA | 2020 - 2026

• Daily customer service and sales support.

• Supervision and training of employees.

• Product organization.

• Cash handling, payments, and transactions.

• Resolving customer questions and situations.

• Coordinating tasks to maintain the operation of the store.

Guest Service

Quality Inn & Suites | Virginia Beach, VA | 2018 - 2020

• Customer service and guest assistance.

• Resolving guest questions and situations.

Server

De Rican Chef | Virginia Beach, VA | 2018 - 2020

• Provided friendly and attentive customer service.

• Took customer orders and served food and beverages.

• Assisted customers with questions and requests.

• Maintained a clean and organized dining area.

Education

High School Diploma

Escuela Eduardo Newman Gandía | Ponce, Puerto Rico

Cosmetology

Emma’s Beauty Academy | Puerto Rico

Timeline

Escuela Eduardo Newman Gandía
High School Diploma
Emma’s Beauty Academy
Cosmetology
Retail Sales / Supervisor
Sugar Planet
2020 - 2026
Guest Service
Quality Inn & Suites
2018 - 2020
Server
De Rican Chef
2018 - 2020

Skills

SKILLS
• Customer Service
• Sales and Cash Handling
• Employee Supervision and Training
• Organization
• Teamwork
• Spanish / Conversational English
• Basic Computer Skills
• Ability to Learn New Systems Quickly
Kristal De Lleguas Rivera