Kristal Hayes
East Aurora,NY
Summary
Dynamic Team Coordinator with a proven track record at Aspire Of Western New York, excelling in workload balancing and team motivation. Enhanced collaboration and efficiency through proactive communication and effective scheduling. Committed to continuous learning and fostering a positive work environment, driving team success and achieving departmental objectives.
Overview
26
26
years of professional experience
Work History
Team Coordinator
Aspire Of Western New York
Williamsville, NY
09.2006 - Current
- Delegated daily tasks, addressed employee questions and resolved scheduling issues.
- Managed team workload to reach targets for specific tasks.
- Built strong relationships with customers through positive attitude and attentive response.
- Managed multiple projects simultaneously, prioritizing tasks for optimal resource allocation and workflow efficiency.
- Improved team collaboration with regular meetings, progress updates, and transparent communication.
- Provided comprehensive administrative support to the team, enabling them to focus on high-impact tasks and achieve better results.
- Created staff schedules, approved requested time off and updated reports.
- Handled day-to-day office operations and resolved any conflicts.
- Supported the successful completion of departmental objectives through proactive coordination of resources, personnel assignments, and workload balancing across various projects.
- Supervised 15+ co-workers.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
Cashier
Macys Department Store
Williamsville, NY
10.2008 - 08.2009
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Manager
McGuire Group
Alden, NY
05.2000 - 09.2006
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
- Improved safety procedures to create safe working conditions for workers.
Education
Alden High School
13190 Park St, Alden, NY 1400406-2002
Skills
- Team motivation
- Workload balancing
- Schedule management
- Meeting leadership
- Employee evaluation
- Team-building activities
- Passion for continuous learning
- Supervisory expertise
- Desire for efficiency
- Teamwork
- Teamwork and collaboration
- Problem-solving
- Attention to detail
- Dependable and responsible
- Multitasking
- Work area cleaning
- Team communication and collaboration
- Multitasking Abilities
- Reliability
- Excellent communication
- Critical thinking
- Troubleshooting skills
- Organizational skills
- Active listening
- Effective communication
- Adaptability and flexibility
- Verbal and written communication
- Relationship building
- Self motivation
- Employee training
- Computer literacy
- Goal setting
- Professionalism
Timeline
Cashier
Macys Department Store
10.2008 - 08.2009
Team Coordinator
Aspire Of Western New York
09.2006 - Current
Manager
McGuire Group
05.2000 - 09.2006
Alden High School