Kristal Hays
Plain Dealing,LA
Summary
Proven leader in construction and office management, notably with Willis Knighton Medical Center, enhancing team collaboration and customer satisfaction. Skilled in equipment management and fostering strong vendor relationships, my adeptness at multi-tasking and dependability have consistently driven project success and efficiency improvements.
Overview
12
12
years of professional experience
Work History
Office Administrator
Willis Knighton Medical Center
11.2023 - Current
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained electronic and paper filing systems for easy retrieval of information.
- Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.
- Tracked office supplies and restocked low items to keep team members on-task and productive.
- Contributed to a positive work environment by fostering strong working relationships among colleagues.
- Increased customer satisfaction through professional handling of inquiries and prompt resolution of issues.
- Enhanced team collaboration with the establishment of clear communication channels and guidelines.
Project Manager
Excel Mulching
02.2018 - 07.2021
- Submitting daily progress
- One Calls
- Performed equipment tracking.
- Payroll entry
- Trucking Permits
- Creating daily scatter reports
- Daily revenue/ tracking of project
- Maintained relationships with material vendors to lower costs and diversify capabilities.
- Monitored project performance to identify areas of improvement and make adjustments
- Achieved project deadlines by coordinating with contractors to manage performance
Office Manager
G-Force & Associates
01.2016 - 02.2018
- Payroll entry
- Performed equipment tracking
- Daily reports to all inspection
- One calls
- Billing
- Communicated operational issues and changes to supervisor on daily basis.
- Conducted weekly safety meetings.
- Tracking of daily weld inches
- Production tracking of project.
- Created, maintained and updated filing systems for paper and electronic documents
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving
- Developed and maintained successful relationships with vendors, suppliers and contractors
Office Manager
Holloman Corporation
07.2014 - 07.2016
- Payroll entry of 80 plus employees.
- Tracking of all project equipment.
- Weekly meetings with inspection.
- One calls
Crew Supervisor
Ridder Construction Company
04.2014 - 08.2014
- Accurately read, understood, and carried out written instructions.
- Communicated operational issues and changes to supervisor on regular basis.
- Followed company procedures to maintain work environment in neat and orderly condition.
- Maintaining Equipment
- Developed and executed daily task for 6+Labor hands on grade/cleanup crew.
- Produced daily progress reports.
- Analyze line and property provision sheets.
Crew Supervisor
Venables Construction
12.2013 - 03.2014
- Developed and executed daily task for 6+ laborers on grade/ cleanup crew.
- In the absence of the Foreman was able to run entire backfill crew for 2 weeks..
- Work directly with inspector to produce satisfactory daily progress reports
- Dealt with environmental issues as they arose
- Land owner issues
Crew Supervisor
MPG Pipeline
10.2013 - 11.2013
- Environmental Issues.
- Land owner issues.
- Developed and executed daily task for 6+ labor hands on grade/ cleanup crew.
- Enforcing rules and regulations.
- Working with inspection on daily basis.
- Resolved issues quickly to maintain productivity goals
- Settled crew member disputes by addressing problems quickly and providing successful mediation
- Kept detailed records of daily progress to identify and correct areas needing improvement
- Identified team weak points and implemented corrective actions to resolve concerns
Crew Supervisor
MPG Pipeline
04.2013 - 09.2013
- Developed and executed daily task for 6+ labor hands on the grade/ cleanup crew.
- Productively follow environmental/ safety restrictions
- Produce daily progress reports.
- Analyze line and property provision sheets.
Skills
- Equipment Management experience
- Order Supplies
- Customer Service
- Customer Relationship Management
- Dependable and reliable
- Effective at multi-tasking
- Knowledge of Safety Procedures
- Strong team player
- Supervisory experience
- Train Employees
- Data Entry
- Expense Reimbursements Tracking
References
- Mrs. Toni Hagan (318) 669-2520- Holloman Corp
- Stormy Young (903) 646-4108- Excel Mulching
- Nikki Queen (318) 663-6243- Willis Knighton
- Taylor Williamson (318) 676-9674- Willis Knighton
Timeline
Office Administrator
Willis Knighton Medical Center
11.2023 - Current
Project Manager
Excel Mulching
02.2018 - 07.2021
Office Manager
G-Force & Associates
01.2016 - 02.2018
Office Manager
Holloman Corporation
07.2014 - 07.2016
Crew Supervisor
Ridder Construction Company
04.2014 - 08.2014
Crew Supervisor
Venables Construction
12.2013 - 03.2014
Crew Supervisor
MPG Pipeline
10.2013 - 11.2013
Crew Supervisor
MPG Pipeline
04.2013 - 09.2013