Kristal Jones
Dallas,TX
Summary
Business-minded professional tackling any job task with gusto and precision. Determined Supervisor delivering exceptional service and responding to questions and inquiries quickly. Demonstrates positive attitude and readiness to adapt to different situations.
Overview
18
18
years of professional experience
Work History
Assistant Store/Manager of Operations
TJ Maxx, TJX Companies
Dallas, TX
07.2023 - Current
- Monitored employee performance to ensure compliance with company standards.
- Interviewed and vetted job applicants to make effective hiring decisions and fill vacancies with strong team members.
- Directed operations staff by providing guidance, training, and support in order to meet company objectives.
- Checked monthly sales and performance reports to support operational planning and strategic decision-making.
Key Carrier
TJ Maxx, TJX Companies
Shreveport, LA
08.2019 - 07.2023
- Helped customers find specific products, answered questions and offered product advice.
- Built and maintained relationships with peers and upper management to drive team success.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Prepared bank deposits by verifying and balancing receipts and sending cash and checks to banks.
Loan Processor
Willis-Knighton Federal Credit Union
Shreveport , LA
10.2017 - 07.2023
- Developed audit reports including, recommendations, conclusions and results.
- Recorded debit, credit and account transactions in computer spreadsheets and databases.
- Calculated income, assets and liabilities to meet lender requirements.
- Supported loan officiant and underwriter teams by ensuring timely, judicious and accurate loan processing.
Office Cashier/Front End Manager
Super 1 Foods
Shreveport , LA
03.2011 - 12.2018
- Set up, tested and balanced registers for front-end employees
- Verified totals, checked store transfers and assisted with price changes
- Prepared bank deposits and corporate cash shipments
- Researched and resolved account discrepancies
Teller II
Regions Financial Corp.
Shreveport, LA
03.2017 - 10.2017
- Directed daily operations of the bank
- Met with clients to generate new business
- Sold cashier's checks, money orders and foreign currency
- Maintained a teller drawer to perform bank transactions
Member Serivce Representavtive
Teleperformance (USAA BANK)
Shreveport, LA
08.2016 - 03.2017
- Directed daily operations of the bank
- Answered telephone inquires on banking products including checking, savings, loans and lines of credit
- Handled various accounting transactions
- Researched and resolved account discrepancies
Member Service Representative
Willis-Knighton Federal Credit Union
Shreveport, LA
08.2013 - 07.2016
- Directed daily operations of the credit union
- Serves as back-up, as needed, for cash handling, loan processing, pulling and reviewing credit history reports, analyzing reports against predetermined criteria and closings
- Monitored daily reports to ensure all internal controls are operationally efficient
- Serviced ATM machines including reloading and repairing any maintenance issues
Usher/Box Office/Concession Worker
Cinemark TinselTown USA
Shreveport, LA
03.2006 - 04.2011
- Checked system for seat availability and provided customers with available options
- Informed customers of deals or discounts and calculated amount of cash owed against tickets bought
- Counted cash at shift end and tallied to reconcile with tickets sold
- Pleasantly served fresh, hot food to hungry customers at large concession stand
Education
MBA - Business Administration
East Texas Baptist University
Marshall, TX12.2022
BBA - Business Administration And Management
Wiley College
Marshall, TX05.2019
Associate of Applied Science - Business Administration And Management
Bossier Parish Community College
Bossier City, LA12.2013
High School Diploma -
Captain Shreve High School
Shreveport, LA05.2013
Skills
- Cost analysis and savings
- Profit and loss accountability
- Financial administration
- Operations
- Loan Origination and Underwriting
- Customer Relations
Timeline
Assistant Store/Manager of Operations
TJ Maxx, TJX Companies
07.2023 - Current
Key Carrier
TJ Maxx, TJX Companies
08.2019 - 07.2023
Loan Processor
Willis-Knighton Federal Credit Union
10.2017 - 07.2023
Teller II
Regions Financial Corp.
03.2017 - 10.2017
Member Serivce Representavtive
Teleperformance (USAA BANK)
08.2016 - 03.2017
Member Service Representative
Willis-Knighton Federal Credit Union
08.2013 - 07.2016
Office Cashier/Front End Manager
Super 1 Foods
03.2011 - 12.2018
Usher/Box Office/Concession Worker
Cinemark TinselTown USA
03.2006 - 04.2011
MBA - Business Administration
East Texas Baptist University
BBA - Business Administration And Management
Wiley College
Associate of Applied Science - Business Administration And Management
Bossier Parish Community College
High School Diploma -
Captain Shreve High School
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