Summary
Overview
Work History
Education
Skills
Timeline
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Kristal Muller

Milford,MI

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

18
18
years of professional experience

Work History

Warehouse Manager

ellembee gift
Highland, MI
03.2022 - Current
  • Coordinated and monitored the receipt and storage of goods within the warehouse/inventory management and tracking.
  • Assisted in order fulfillment, invoicing, ensuring accuracy and timely shipment.
  • Handled recruiting, hiring, onboarding, and managing warehouse personnel.
  • Participated in ideation sessions to generate concepts for new product development.
  • Assisted with customer service, sales and marketing.
  • Engaged in wholesale market activities.
  • Maintained business utility accounts.
  • Poured candles, folded and tagged towels, restocked low inventory, maintained warehouse cleanliness, updated vacation tracking, managed bi-annual mass mailings.

Accounts Payable Specialist

GreenPath, Inc.
Farmington Hills, MI
06.2013 - 03.2022
  • Researched and resolved invoice discrepancies and issues with vendors and suppliers.
  • Processed accounts payable transactions in a timely manner according to established policies and procedures.
  • Prepared checks for mailing or electronic payment processing.
  • Reviewed invoices and check requests for accuracy, completeness, and conformity to company policy.
  • Processed and audited employee expense reimbursements according to company policy guidelines.
  • Ensured accurate record-keeping for sales and use tax forms and escheat data across multiple states.
  • Safeguarded sensitive information by implementing strict security measures.

Manager, First Contact Center

GreenPath, Inc.
Farmington Hills, MI
04.2006 - 06.2013
  • Managed the hiring, coaching, counseling, and appraisal of team members' job performance to maintain company's high customer service quality standards and optimize call center operations.
  • Successfully motivated team members to consistently perform at their best by actively maintaining a positive work environment, fostering effective teamwork, and skillfully resolving personnel challenges leading to successful recommendations for employment status changes.
  • Created and managed employee schedules, authorized timesheets, and processed vacation requests.
  • Monitored staff performance and addressed issues.
  • Participated in regular meetings with management to promote communication between departments.

Education

Bachelor of Arts - Communications/Business & Behavioral Sciences

Michigan State University
East Lansing, MI
05-2002

Skills

  • Strong leadership
  • Attention to Detail
  • Adaptability and Flexibility
  • Relationship Building
  • Multitasking
  • Data Entry
  • Interviewing and hiring
  • Accounts Payable
  • Effective Communication
  • Shipping and receiving

Timeline

Warehouse Manager

ellembee gift
03.2022 - Current

Accounts Payable Specialist

GreenPath, Inc.
06.2013 - 03.2022

Manager, First Contact Center

GreenPath, Inc.
04.2006 - 06.2013

Bachelor of Arts - Communications/Business & Behavioral Sciences

Michigan State University

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Kristal Muller