Kristal Ortiz-Pinaula
Bonney Lake,WA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
9
9
years of professional experience
Work History
Housing Specialist
Renton Housing Authority
07.2023 - Current
- Assisted applicants in filling out housing applications and verifying assets.
- Calculated tenant rent amounts to prepare leases and contracts.
- Based on qualification, issued vouchers, worksheet and applicable forms to find a safe home
- Reviewed documentation and input data into computer system to complete eligibility process, re-certifications and tenant move-outs.
- Helped clients find permanent or temporary housing.
- Answered client questions about lease and rental agreements and advocated on behalf of client needs.
- Researched possible fraud cases by scrutinizing bank statements and reconciling statements with reported income sources.
Data Entry Specialist
Brennan Heating And Air Conditioning
05.2017 - 07.2022
- Communicated with customers to verify information, fill out appropriate paperwork and carry out specified requests.
- Contacted customers to collect payments and verify or add to existing information, consistently providing timely, accurate and customer-oriented service.
- Created plans and communicated deadlines to ensure projects were completed on time.
- Updated company tracking system with latest information.
- Completed data entry tasks with accuracy and efficiency.
- Managed and organized documents for data entry tasks.
- Created spreadsheets for more efficient recordkeeping.
- Analyzed current data records to provide detailed reports.
Data Entry
Paychex Inc
01.2016 - 05.2017
- Entered numerical data into databases with speed and accuracy using 10-key pad.
- Corrected data entry errors to prevent later issues such as duplication or data degradation.
- Obtained scanned records and uploaded into database.
- Organized, sorted and checked input data against original documents.
Data Entry Specialist
Public Consulting Group
01.2015 - 12.2016
- Entered numerical data into databases with speed and accuracy using 10-key pad.
- Used computer software to store and retrieve data.
- Followed established procedures to enter and process data correctly.
- Managed and organized documents for data entry tasks.
Education
Associates Of Arts - Business
University of Phoenix
Tempe, AZ06.2015
High School Diploma - Vocational
Southern High School
Santa Rita, GU06.2007
Skills
- Data entry skills
- Payment collection
- Teambuilding
- Problem-Solving
- Recordkeeping skills
- Quality assurance
- Active Listening
- MS Office
- Attention to Detail
- Self-Motivated
- Teamwork and Collaboration
- Case Management
- Affordable Housing
- Tenant Rights
Timeline
Housing Specialist
Renton Housing Authority
07.2023 - Current
Data Entry Specialist
Brennan Heating And Air Conditioning
05.2017 - 07.2022
Data Entry
Paychex Inc
01.2016 - 05.2017
Data Entry Specialist
Public Consulting Group
01.2015 - 12.2016
Associates Of Arts - Business
University of Phoenix
High School Diploma - Vocational
Southern High School
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