Kristal Rodriguez
Bronx
Summary
Dynamic Business Development Manager with a proven track record at Airbnb, excelling in client relationship management and revenue generation. Skilled in strategic planning and contract negotiation, I consistently exceeded targets by delivering tailored solutions and fostering strong partnerships. Adept at market analysis, I drive growth through innovative lead generation strategies.
Overview
11
11
years of professional experience
Work History
Business Development Manager
Airbnb
09.2018 - 01.2025
- Increased client base by identifying new business opportunities and cultivating strong relationships with key decisionmakers.
- Facilitated regular communication with clients to ensure their needs were met, fostering long-lasting relationships built on trust and mutual respect.
- Developed customized solutions for clients based on a deep understanding of their unique pain points, delivering exceptional value and driving repeat business.
- Generated new business with marketing initiatives and strategic plans.
- Represented company and promoted products at conferences and industry events.
- Managed a diverse portfolio of accounts, consistently exceeding revenue targets through upselling strategies and exceptional customer service.
- Established relationships with key decision-makers within customer's organization to promote growth and retention.
- Negotiated and closed long-term agreements with new clients in assigned territory.
- Delivered compelling sales presentations to prospective clients, highlighting the unique value proposition of our products and services.
- Conducted comprehensive market research and analysis to identify emerging trends and potential areas of expansion.
- Monitored market trends and competitor activities to identify areas of potential opportunity.
- Kept meticulous client notes and updated account information in company databases.
- Consistently met or exceeded monthly quotas through diligent prospecting efforts, relentless follow-up activities, and expert negotiation skills.
- Collaborated closely with marketing teams to develop targeted campaigns that generated high-quality leads for the sales pipeline.
- Participated in trade shows and conferences to network and generate leads.
- Reduced time to market for new products by optimizing development and approval processes.
- Expanded customer base by networking at industry events and leveraging social media platforms.
- Organized promotional events and interacted with community to increase sales volume.
- Resolved problems with high-profile customers to maintain relationships and increase return customer base.
- Implemented systems and procedures to increase sales.
Administrative Assistant
Hospital At Home
01.2014 - 06.2018
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
- Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
- Assisted with human resources tasks such as updating employee files or submitting time-off requests per company policy guidelines.
- Assisted in onboarding new employees, providing training materials, and coordinating orientation schedules to ensure a smooth integration into the team.
- Optimized calendar management for executives by scheduling appointments strategically while considering priorities and minimizing conflicts.
- Collaborated on special projects as assigned by leadership, contributing research findings or coordinating event logistics as needed for success.
- Boosted team productivity by managing communication channels and ensuring timely responses to inquiries.
- Managed expense reports for executive staff members, ensuring accurate documentation of spending for budgeting purposes.
Education
Bachelor In Architectural Science - Architectural And Building Sciences
Bronx Community College
Bronx, NY02.2020
Skills
- Client relationship management
- Sales forecasting
- Market analysis
- Lead generation
- Contract negotiation
- Account management
- Networking strategy
- Presentation skills
- Problem solving
- Team collaboration
- Data analysis
- Communication skills
- Team leadership
- Business development and planning
- Customer service
- Decision-making
- Business development
- Strategic planning
- Strategic business planning
- Vendor management
- Revenue generation
- Business administration
- Prospect targeting
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Business Development Manager
Airbnb
09.2018 - 01.2025
Administrative Assistant
Hospital At Home
01.2014 - 06.2018
Bachelor In Architectural Science - Architectural And Building Sciences
Bronx Community College
Similar Profiles
Aditya KumarAditya Kumar
Housekeeper at AirbnbHousekeeper at Airbnb
Pritam DasPritam Das
Program Delivery Manager at AirbnbProgram Delivery Manager at Airbnb
Claire FlakkerClaire Flakker
Airbnb Co Host at AirbnbAirbnb Co Host at Airbnb