Kristal Weaver
Mcintosh,AL
Summary
- Observant Property Adjuster with 6 years of comprehensive experience investigating claims and determining correct amount of compensation for each case. Expertise in evaluating evidence such as photos and recordings to determine extent of damage. Proficient in calculating depreciation factors and replacement costs.
- Insurance Claims Adjuster skilled in investigating and analyzing liability concerning personal, casualty or property loss. Proven history of leveraging excellent negotiation skills to facilitate settlements. Excellent communication skills demonstrated through 6 years of experience interviewing specialists, witnesses and claimants to compile information.
- Claims Adjuster with deep experience in confidential litigation claims. Superbly positioned to investigate, evaluate and settle Property & Casualty claims.
- Motivated Claims Adjuster specializing in personal, property and casualty loss and damages. Negotiates peaceful resolutions of all claims with emphasis on fairness and thoroughness. Trustworthy and dependable.
- Organized and detail-oriented Investigator dedicated to improving efficiency, productivity and profitability through continuous process improvement. Analytical thinker skilled at developing innovative solutions to complex problems.
- Service-oriented Claims Adjuster skilled at applying creative approaches to solving complex problems. Adept at developing profitable and quality-focused processes.
Overview
12
12
years of professional experience
Work History
Property Claims Adjuster
Don's Auto Body & Collision
01.2020 - 01.2023
- Achieved timely resolution of property claims by investigating, evaluating, and settling a variety of cases.
- Streamlined the claims process for increased efficiency by consistently updating claim files and maintaining accurate records.
- Enhanced customer satisfaction with prompt communication and consistent follow-up on claim status updates.
- Reduced company expenses by accurately determining coverage and negotiating cost-effective settlements with policyholders.
- Conducted thorough inspections to document property damages, resulting in accurate claim evaluations.
Insurance Claims Adjuster
The Jacobson Group
01.2018 - 11.2019
- Reduced claim processing time by efficiently investigating and evaluating insurance claims.
- Negotiated fair settlements for clients by effectively communicating with all parties involved in the claim process.
- Maintained compliance with state regulations and company policies while handling a high volume of insurance claims.
- Identified fraudulent activities through diligent investigation, protecting company assets from potential losses.
- Managed catastrophe situations effectively, addressing urgent claims needs quickly and compassionately.
- Coordinated prompt payments to clients after successful settlement negotiations were reached.
- Reviewed police reports, medical treatment records, and physical property damage to determine extent of liability.
- Documented all investigation activity and presented reports to management.
Certified Nursing Assistant
Washington County Nursing Home & Hospital
01.2014 - 12.2017
- Improved patient care quality by monitoring and recording vital signs, fluid intake, and output.
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
- Collaborated with nursing staff to create individualized care plans tailored to each patient''s needs.
- Built rapport with patients and families, providing emotional support during difficult times.
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Reduced fall incidents by implementing safety measures like bed alarms and proper positioning techniques.
- Promoted independence in patients through walking exercises or assisting them with mobility devices like walkers or wheelchairs.
- Educated family members on caregiving techniques to better support their loved ones at home after discharge from the facility.
- Performed accurate documentation of patient information according to established protocols for record-keeping purposes.
Assistant Manager
Dollar General
01.2011 - 01.2013
- Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Streamlined inventory management with regular audits, accurate ordering, and efficient stock organization.
- Maximized profits by negotiating better deals with vendors and reducing shrinkage through loss prevention strategies.
- Increased employee retention, training staff in effective customer service techniques and product knowledge.
- Improved store operations by establishing clear communication channels between team members and implementing efficient scheduling practices.
- Collaborated with store manager to develop marketing initiatives that drove traffic and increased brand awareness.
- Built strong relationships with key suppliers, ensuring timely delivery of high-quality products at competitive prices.
Education
High School Diploma -
Avalon Christian Academy
Mount Vernon,Al08.2010
Skills
- Technical knowledge
- Financial Acumen
- Claims Investigation
- Ability to use Xactimate
- Motivation and Initiative
- Insurance policy coverage knowledge
- Accident scene investigations
- Casualty and property loss
- Familiar with fraud statutes
- Claims Processing
- Risk Assessment
- Policy investigations
- Alabama Claims Adjuster License
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Documented and resolved Automobile Claims which led to Great Results .
- Achieved Positive results by completing Automobile Claims with accuracy and efficiency.
- Achieved being able to Complete estimates accurately and fast using Xactimate.
Timeline
Property Claims Adjuster
Don's Auto Body & Collision
01.2020 - 01.2023
Insurance Claims Adjuster
The Jacobson Group
01.2018 - 11.2019
Certified Nursing Assistant
Washington County Nursing Home & Hospital
01.2014 - 12.2017
Assistant Manager
Dollar General
01.2011 - 01.2013
High School Diploma -
Avalon Christian Academy
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