Krista Marie Tan-Dean
RN
Lake Forest,CA
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Registered nurse position. Ready to help team achieve company goals.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Registered Nurse
Town And Country Manor
11.2022 - Current
- Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
- Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process and management and lifestyle options.
- Trained new nurses in proper techniques, care standards, operational procedures and safety protocols.
- Provided direct patient care, stabilized patients and determined next course of action.
- Administered medications via oral, IV and intramuscular injections and monitored responses.
- Implemented medication and IV administration, catheter insertion and airway management.
- Managed care from admission to discharge.
- Administered medications and treatment to patients and monitored responses while working with healthcare teams to adjust care plans.
- Updated patient charts with data such as medications to keep records current and support accurate treatments.
- Monitored patient reactions to drugs and carefully documented findings.
- Organized and managed care of patients undergoing various therapies and procedures.
- Conferred with physicians to discuss diagnoses and devise well-coordinated treatment approaches.
- Evaluated healthcare needs, goals for treatment and available resources of each patient and connected to optimal providers and care.
Registered Nurse
Blue Sky Manor
08.2022 - 12.2022
- Collaborated with physicians to quickly assess residents and deliver appropriate treatment while managing rapidly changing conditions.
- Educated residents, families and caregivers on diagnosis and prognosis, treatment options, disease process and management and lifestyle options.
- Trained new nurses and caregivers in proper techniques, care standards, operational procedures and safety protocols.
- Provided direct residents care, stabilized residents and determined next course of action.
- Manage Monthly Staff Scheduling
- Updated patient charts with data such as medications to keep records current and support accurate treatments.
- Monitored patient reactions to drugs and carefully documented findings.
- Taught patients how to improve lifestyle choices, dramatically reducing chance of symptom reoccurrence.
Medicine Technician
Blue Sky Manor
01.2022 - 07.2022
- Unpacked, sorted, counted and labeled all incoming medications to keep optimum inventory levels.
- Administering Oral Medication and observing its side effects
- Reviewed patient progress to document effects of any prescribed medication.
- Explained treatment procedures, medications and diets to inform patient and patient's family of care and progress.
- Administered psychotropic medications and anxiety education to patients to provide mental health care.
- Interacted with patients and monitored vital signs during time of admission to report details to registered nurse.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
Caregiver
Freelance
07.2020 - 01.2022
- Assisted with dressing guidance, grooming, meal preparation and medication reminders.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Built strong relationships with clients to deliver emotional support and companionship.
- Cleaned house, ran errands, managed laundry and completed weekly grocery shopping.
- Engaged patients in meaningful conversation, socialization and activity while providing personal care assistance.
- Assisted patients with self-administered medications.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
- Provided safe mobility support to help patients move around personal and public spaces.
- Monitored client vital signs, administered medications and tracked behaviors to keep healthcare supervisor well-informed.
- Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
- Maintained frequent supervision of residents unable to call for assistance.
Senior Customer Service Representative
Qatar Airways
03.2015 - 03.2020
- Learned and maintained in-depth understanding of product and service information to offer knowledgeable and educated responses to diverse customer questions.
- Handling transfer of customers who missed their flights and provide them options with their convenience
- Assigning Staff allocation
- Upgrade customers with the use of their Qmiles and Qcredits
- Resolving Denied Boarding Situation
- Researched and rapidly resolved client conflicts to maintain key accounts.
- Engaged clients in person and over phone to answer questions and address complaints.
- Trained and directed new employees, conflict resolution and proper customer service skill practices to boost customer satisfaction ratings.
Psychiatric Registered Nurse
Banag Laum Home Rehabilitation
01.2014 - 01.2015
- Provided direct quality care to patients by monitoring, recording and evaluating psychiatric conditions.
- Responded to numerous volatile situations and violent outbreaks to restore safety and security of patients and staff.
- Administered medication and treatments to patients to observe and record responses.
- Performed patient assessments to monitor expected response to medications and altering treatment plans.
Customer Service Agent
Convergys
02.2012 - 01.2015
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Demonstrated high attention to detail, organization and management of multiple tasks and projects simultaneously.
- Evaluated customer information to explore issues, develop potential solutions and maintain high-quality service.
- Educated clients on account services and resolved client inquiries regarding statement information and account balances.
- Enhanced productivity by staying on top of call scripts and maintaining control over direction of conversations.
- Achieved high satisfaction rating through proactive one-call resolutions of customer issues.
- Applied strong communication and negotiation skills regarding refunds and merchandise exchanges.
- Addressed escalated customer service issues sent from sales and service teams to save customer relationships.
Youth Government Representative
Sangguniang Kabataan
11.2007 - 09.2011
- Organized activities for the youth
- Facilitated effective teamwork in council meetings and group projects by addressing each member's strengths and supporting personal growth.
- Assisted administrative staff with implementation of policy changes after review.
- Supported and planned weekly government meetings, organizing action items and delegating tasks.
- Wrote articles about topics of interest to youth and make projects out of it to be submitted to City Council for approval.
- Served as youth spokesperson, liaising between youth representative leader in every cities
- Provided training to out of school youth, lobbying with other government agencies to help them find jobs and start making income on their own.
Education
Bachelor of Science - Nursing
Cebu Doctors University
N Reclamation Area Mandaue City Cebu, Philippines04.2011
High School
University of San Carlos - Girls High School
J. Alcantara St, Cebu City, 6000 Cebu, Philippines04.2007
Skills
- Monitoring Vital Signs
- Compassionate and Caring
- First Aid
- Treatment Preparation
- Patient Care Assessment
- Patient Condition Monitoring
- Patient Examination
- Immunizations and Vaccinations
- Nursing Assignments
- Patient Admission
- Acute Rehabilitation
- Pharmacologic Intervention
- Pain Prevention
Certification
ACLS- Advanced Cardiovascular Life Support
BLS- Basic Life Supoort
Dancing, Singing, Guitar
I've been dancing all my life and I have joined and won competitions.
My family loves to sing and got this talent from them
Playing guitar is one of my relaxation technique to relieve stress, thanks to my late grandpa for sharing his talent
Timeline
Registered Nurse
Town And Country Manor
11.2022 - Current
Registered Nurse
Blue Sky Manor
08.2022 - 12.2022
Medicine Technician
Blue Sky Manor
01.2022 - 07.2022
Caregiver
Freelance
07.2020 - 01.2022
Senior Customer Service Representative
Qatar Airways
03.2015 - 03.2020
Psychiatric Registered Nurse
Banag Laum Home Rehabilitation
01.2014 - 01.2015
Customer Service Agent
Convergys
02.2012 - 01.2015
Youth Government Representative
Sangguniang Kabataan
11.2007 - 09.2011
Bachelor of Science - Nursing
Cebu Doctors University
High School
University of San Carlos - Girls High School
ACLS- Advanced Cardiovascular Life Support
BLS- Basic Life Supoort
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