Krista N. Calloway
Romulus,MI
Summary
Empathetic and dedicated healthcare professional seeking a federal position in a hospital setting; putting to use extensive experience working in fast-paced environments with high-stressful situations to provide customer-driven, superior results in various clinical procedures.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Reagent manufacturing specialist
Neumodx
09.2020 - Current
- Perform Reagent Assembly in accordance with Manufacturing Procedures (MP), drawings and related Work Instructions (WKI)
- Prepare testing samples per Quality Testing (QT) procedures and instructions
- Conduct all work in accordance with defined Quality Management System procedures and supported Quality Initiatives
- Support general manufacturing objectives, systems development, pilot production, and experimental work orders, as required
- Assist in maintaining fixtures, assembly tools, assembly instrumentation, and manufacturing job aids
- Ensure commitment to all related safety practices
- Prepare for production by reviewing work orders and production schedule as well as studying and clarifying specifications; calculating reagents and chemicals; reviewing part requirements; collecting materials and supplies; and setting up necessary related equipment
- Document production by ensuring completion of applicable forms, reports, logs, records equipment, and batches utilizing GDP practices
- Contribute to Continuous Improvement efforts such as Identifying and assisting with implementing appropriate processes, procedures, and safety improvements
- Complete and maintain training records within expected timelines
- Maintain functional understanding of cGMPs and impact of deviation from controlled processes and/or procedures; participate in investigations as needed
- Train/mentor new and developing operators
- Maintain inventory and complete related inventory counts in accordance with established timeframes; familiar with Kan Ban, and FIFO.
Lab Technician
St. Joseph Mercy Hospital
06.2019 - 09.2020
- Positively identify appropriately label specimens against requisitions
- Determine acceptability of specimen (condition, timing, and container type, etc.) in consultation with Med Tech
- Process microbiology, bodily fluids, and CSF specimens including detection of discrepancies or missing sources; consult with nursing station or physician as needed
- Distribute samples to the appropriate testing area(s)
- Process physician orders and referrals
- Respond to emergent situations in a calm and professional manner utilizing predefined processes
- Record and coordinate patient appointments and tests
- Maintain the confidentiality of information acquired pertaining to patients, physicians, employees, and visitors.
Patient attendant
Beaumont Hospital
01.2018 - 06.2019
- Transported patients safely, timely, and efficiently throughout the hospital
- Maintained all departmental records
- Verified all patient ID bands prior to transportation from and to units
- Preserved confidentiality of all hospital patients in accordance with regulations
- Adhered to all hospital policies and procedures in carrying out duties as assigned.
Customer Service Representative
Advance America
09.2015 - 12.2018
- Properly and effectively responded to incoming calls/marketing inquiries from prospective customers
- Provided customers with thorough explanation of products/services offered while ensuring customer service
- Utilized professionalism and conflict management skills when resolving customer disputes/concerns
- Performed daily tasks as assigned in an effective and efficient manner while adhering to company policies/procedures.
Home Care Provider
Private Employer
10.2017 - 12.2017
- PRIVATE EMPLOYER, TAYLOR/LINCOLN PARK, Provided personal, intermediate nursing home care for an older individual with a disability
- Performed daily home management tasks to include housekeeping, laundry, shopping, and other errands as needed
- Assisted in scheduling medical appointments while coordinating transportation and logistics
- Prepared and served meals according to instructions and assisted with feedings as necessary
- Assisted client with management of financial obligations as allotted within their weekly/monthly budget.
Education
Bachelor of Science - Psychology
WAYNE STATE UNIVERSITY
DETROIT, MI05.2013
Skills
- Manufacturing Procedures
- Staff Training
- Microsoft Excel
- Good Manufacturing Practices
Certification
- First Aid CPR AED, American Heart Association - June 2023
- Certified Patient Care Technician - Oct 2014
Timeline
Reagent manufacturing specialist
Neumodx
09.2020 - Current
Lab Technician
St. Joseph Mercy Hospital
06.2019 - 09.2020
Patient attendant
Beaumont Hospital
01.2018 - 06.2019
Home Care Provider
Private Employer
10.2017 - 12.2017
Customer Service Representative
Advance America
09.2015 - 12.2018
Bachelor of Science - Psychology
WAYNE STATE UNIVERSITY
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