Kristan Reed
Little Rock,AR
Summary
Proven customer service expert with a track record of enhancing customer satisfaction at Home Depot. Leveraged strong cash handling abilities and empathy to resolve inquiries, boosting store sales. Demonstrates exceptional work ethic and team collaboration, contributing significantly to organizational growth.
Friendly and reliable with positive attitude and excellent customer service skills. Understands importance of maintaining accurate cash handling and efficient transaction processes. Dedicated to creating welcoming atmosphere and ensuring customer satisfaction.
Offering strong communication and organizational skills, eager to learn and develop in retail environment. Delivers ability to quickly grasp new systems and procedures while maintaining attention to detail. Ready to use and develop customer service and cash handling abilities in the representative position.
Overview
3
3
years of professional experience
Work History
Cashier
Home Depot
06.2024 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Answered questions about store policies and addressed customer concerns.
- Enhanced shopping experience, provided product information and location assistance.
- Promoted store promotions and incentive programs to increase overall sales revenue.
- Maintained up-to-date knowledge of store policies and procedures, ensuring compliance in all transactions.
- Fostered positive customer relations by resolving complaints and inquiries promptly.
- Managed more than 50 incoming calls, emails and faxes per day from customers
Cashier
Walgreens
02.2022 - 04.2024
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Managed approximately 30 incoming calls, emails and faxes per day from customers.
Education
High School Diploma -
Premier High School
Little Rock, AR12-2024
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Cash handling
- Cleaning and sanitizing
- Team collaboration
- Organizational growth
- Proficient in Microsoft
- Loyalty program promotion
- ID verification
- Refund handling
Timeline
Cashier
Home Depot
06.2024 - Current
Cashier
Walgreens
02.2022 - 04.2024
High School Diploma -
Premier High School
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