KRISTEENA MARCELLA
Bartlesville,OK
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
21
21
years of professional experience
Work History
Production Associate
Humboldt Triangle
03.2022 - 09.2023
- Supported production needs by performing routine tasks using standard procedures and equipment.
- Inspected final products to assess compliance with quality standards and established tolerances.
- Weighed and measured items to prevent waste and meet quality standards.
- Supported current production needs by moving items between equipment, conveyors, and staging areas.
- Worked with development team to define and implement customer change requests to enhance product functionality.
- Prepared materials for assembly work to keep workflows running smoothly.
- Assisted with development of compliance objectives and strategies.
- Identified gaps in existing compliance processes and recommended updates.
- Maintained up-to-date knowledge of applicable laws and regulations.
- Created and maintained compliant work environment.
- Developed and implemented corrective action plans for non-compliance issues.
Retail Merchandiser
Advantage Solutions
09.2020 - 04.2021
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Organized and maintained displays to achieve clean and appealing product layouts.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Managed inventory levels and product rotation to maximize sales and minimize out-of-stock items.
- Established strong vendor relationships to maintain and support business.
- Arranged consistent shelves, bins, and racks at 13 locations by following established planograms.
- Developed relationships with key store personnel to support proper product placement and visibility.
- Answered customer questions regarding store merchandise, department information, and pricing.
- Planned and implemented product launches and promotions for assigned stores.
Visitation Monitor
Safe, Affordable Visits
12.2018 - 03.2020
- Conferred with Company Owner to understand and meet diverse needs, providing frequent feedback on front-line operations and recommending improvement strategies
- Discussed available program services with potential participants and outlined procedures to facilitate smooth engagement in program processes
- Maintained thorough and accurate records outlining program operations and participant progress
- Recommended improved life choices to enhance client outcomes
- Delivered an exceptional level of service to each customer by listening to concerns and answering questions
- Prepared routine legal correspondence and memoranda for attorney partners.
Monitor
Grace Resources Family Visitation Center
05.2018 - 03.2020
- Recommended improved life choices to enhance client outcomes
- Prepared routine legal correspondence and memoranda for attorney partners
- Educated parents on child development and provided varied parenting methods to encourage growth
- Developed family lesson plans and activities to encourage positive interactions and strengthen bonds
- Worked one on one with families to address issues head-on and develop proactive solutions
- Visited families in home environment to evaluate needs and offer suggestions for improved daily lifestyle choices
- Helped clients to better understand parental role, focusing on developing skills to nurture and guide children.
Customer Service
/ Wal-Mart Stores Inc
08.2002 - 01.2015
- Assisted customers based on currently available product, promotional and policy information
- Updated signage to reflect current prices and help promote target merchandise
- Completed daily cycle counts and monthly audits of specified segments to keep inventory current and accurate
- Reviewed current planograms and end cap placements to properly merchandise items
- Prepared products for sales floor by adding tags and readying pallets or restocking
- Verified invoices against delivered merchandise to check shipment accuracy
- Helped customers complete purchases, including processing payments and bagging items
- Pleasantly helped customers by finding requested items, boosting store revenues and improving retention rates
- Secured products when transporting to different areas of store to prevent merchandise damage
- Participated in year-end inventory and cycle counts through Telzon and physical counting stock
- Maintained tidy, clean and trash-free work areas
- Provided friendly and knowledgeable service to all guests
- Added labels to products, rotated current stock and professionally arranged merchandise
- Used equipment such as hand trucks, pallet jacks and forklifts in a safe and efficient manner
- Removed outdated and overripe items from stock to eliminate health risks
- Assessed floor displays to determine which merchandise required restocking
- Assisted customers by carrying packages and bags and securing purchases in vehicles.
Education
Antelope Valley Medical College
Lancaster, Ca2005
High School Diploma -
Highland High School
Palmdale, CA2002
Skills
- Credit card payment processing
- Freight operations
- Quality assurance controls
- Customer relations
- Problem-solving abilities
- Adaptive team player
- Clerical support
- Inventory control
- Inbound and outbound calling
- Quality Control
- Compliance Requirements
- Critical Thinking
Timeline
Production Associate
Humboldt Triangle
03.2022 - 09.2023
Retail Merchandiser
Advantage Solutions
09.2020 - 04.2021
Visitation Monitor
Safe, Affordable Visits
12.2018 - 03.2020
Monitor
Grace Resources Family Visitation Center
05.2018 - 03.2020
Customer Service
/ Wal-Mart Stores Inc
08.2002 - 01.2015
Antelope Valley Medical College
High School Diploma -
Highland High School
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