Kristel Bacani
Sylmar,CA
Summary
Experienced with household operations, maintenance, and staff coordination. Utilizes organizational and management skills to ensure well-functioning and orderly living environment. Track record of effective budget management and creating cohesive team atmosphere.
Overview
12
12
years of professional experience
Work History
House Manager
Anna Hesselbach
Encino, CA
04.2024 - 04.2025
- Developed and implemented new housekeeping practices to increase productivity and cohesiveness.
- Developed and maintained comprehensive inventory systems to ensure timely replenishment of supplies, reducing waste and saving costs.
- Planned special events such as parties or family gatherings with attention to detail and organization.
- Facilitated communication between family members regarding important updates or decisions related to the house manager role.
- Proactively identified potential issues or conflicts within the household and worked to resolve them in a timely and effective manner.
- Oversaw maintenance projects within the home, liaising with contractors to ensure timely completion within budget constraints.
- Streamlined communication among staff for optimal productivity and coordination of tasks.
- Recruited trained, and managed a team of domestic staff to provide high-quality service in all areas of the household.
House Manager
Al Saud/ Al Faisal Saudi Royal Family
Beverly Hills, CA
12.2015 - 02.2025
- Adapted quickly to last-minute changes in plans or circumstances without compromising on quality or results.
- Oversaw budget to manage expenditures and control costs.
- Coordinated travel arrangements for the family, ensuring seamless transitions between locations and accommodations.
- Enhanced overall household efficiency by implementing comprehensive scheduling system for all domestic tasks.
- Fostered culture of excellence within household staff, setting high standards and leading by example.
- Preserved household's privacy and confidentiality through diligent oversight of information management practices.
- Optimized wardrobe management for family members, coordinating with stylists and organizing seasonal updates.
- Implemented daily, weekly and monthly cleaning routines for staff to follow.
- Trained and mentored new staff on cleaning and safety protocols.
Personal Assistant
Mark Levy
Los Angeles, CA
01.2018 - 01.2019
- Maintained appropriate filing of personal and professional documentation.
- Oversaw personal and professional calendars and coordinated appointments for future events.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Kept detailed track of household and maintenance inventory and schedules.
- Managed travel arrangements including flights, accommodations, and itineraries for smooth business trips.
- Streamlined invoice processing to ensure timely payments, closely collaborated with finance department.
Property Manager
Sheryll Arpaia
La Mirada, CA / Las Vegas, NV
01.2013 - 12.2016
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Maintained positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes.
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Oversaw lease agreements from inception to termination, ensuring compliance with local regulations and protecting the interests of both landlords and tenants.
- Coordinated with maintenance staff to ensure timely completion of repairs, minimizing downtime for tenants and maintaining property aesthetics.
- Maintained original leases and renewal documents in digital and hardcopy format for property management office.
- Managed multiple properties simultaneously, coordinating efficient allocation of resources and streamlining communication channels to maintain high levels of operational excellence.
- Monitored timely receipt and reconciliation of rent collections in accordance with landlord and resident statutes.
- Increased property occupancy rates by effectively marketing available units and conducting thorough tenant screenings.
Education
Vocational Nursing
Angeles Institute
Artesia, CA08-2012
Skills
- Calendar management
- Preventive Maintenance
- Exceptional organization
- Staff training
- Employee scheduling
- Event planning
- Menu planning
- Personal shopping
- Cleaning proficiency
- Facility oversight
Accomplishments
- Developed a comprehensive step-by-step guide for housekeeping and caregiving staff, ensuring efficiency and success in their roles
- Created a detailed employee household manual to align staff operations with client expectations, enhancing communication and consistency
- Created a catalogue system for high-value-items, allowing the client to effortlessly review clothing, shoes, handbag and jewelry remotely
- Compiled and professionally printed a personalized recipe book featuring the client's favorite dishes, blending functionality with aesthetic appeal
Timeline
House Manager
Anna Hesselbach
04.2024 - 04.2025
Personal Assistant
Mark Levy
01.2018 - 01.2019
House Manager
Al Saud/ Al Faisal Saudi Royal Family
12.2015 - 02.2025
Property Manager
Sheryll Arpaia
01.2013 - 12.2016
Vocational Nursing
Angeles Institute