Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Kristel Bacani

Sylmar,CA

Summary

Experienced with household operations, maintenance, and staff coordination. Utilizes organizational and management skills to ensure well-functioning and orderly living environment. Track record of effective budget management and creating cohesive team atmosphere.

Overview

12
12
years of professional experience

Work History

House Manager

Anna Hesselbach
04.2024 - 04.2025
  • Developed and implemented new housekeeping practices to increase productivity and cohesiveness.
  • Developed and maintained comprehensive inventory systems to ensure timely replenishment of supplies, reducing waste and saving costs.
  • Planned special events such as parties or family gatherings with attention to detail and organization.
  • Facilitated communication between family members regarding important updates or decisions related to the house manager role.
  • Proactively identified potential issues or conflicts within the household and worked to resolve them in a timely and effective manner.
  • Oversaw maintenance projects within the home, liaising with contractors to ensure timely completion within budget constraints.
  • Streamlined communication among staff for optimal productivity and coordination of tasks.
  • Recruited trained, and managed a team of domestic staff to provide high-quality service in all areas of the household.

House Manager

Al Saud/ Al Faisal Saudi Royal Family
12.2015 - 02.2025
  • Adapted quickly to last-minute changes in plans or circumstances without compromising on quality or results.
  • Oversaw budget to manage expenditures and control costs.
  • Coordinated travel arrangements for the family, ensuring seamless transitions between locations and accommodations.
  • Enhanced overall household efficiency by implementing comprehensive scheduling system for all domestic tasks.
  • Fostered culture of excellence within household staff, setting high standards and leading by example.
  • Preserved household's privacy and confidentiality through diligent oversight of information management practices.
  • Optimized wardrobe management for family members, coordinating with stylists and organizing seasonal updates.
  • Implemented daily, weekly and monthly cleaning routines for staff to follow.
  • Trained and mentored new staff on cleaning and safety protocols.

Personal Assistant

Mark Levy
01.2018 - 01.2019
  • Maintained appropriate filing of personal and professional documentation.
  • Oversaw personal and professional calendars and coordinated appointments for future events.
  • Responded to emails and other correspondence to facilitate communication and enhance business processes.
  • Kept detailed track of household and maintenance inventory and schedules.
  • Managed travel arrangements including flights, accommodations, and itineraries for smooth business trips.
  • Streamlined invoice processing to ensure timely payments, closely collaborated with finance department.

Property Manager

Sheryll Arpaia
01.2013 - 12.2016
  • Completed final move-out walk-throughs with tenants to identify required repairs.
  • Maintained positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes.
  • Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
  • Oversaw lease agreements from inception to termination, ensuring compliance with local regulations and protecting the interests of both landlords and tenants.
  • Coordinated with maintenance staff to ensure timely completion of repairs, minimizing downtime for tenants and maintaining property aesthetics.
  • Maintained original leases and renewal documents in digital and hardcopy format for property management office.
  • Managed multiple properties simultaneously, coordinating efficient allocation of resources and streamlining communication channels to maintain high levels of operational excellence.
  • Monitored timely receipt and reconciliation of rent collections in accordance with landlord and resident statutes.
  • Increased property occupancy rates by effectively marketing available units and conducting thorough tenant screenings.

Education

Vocational Nursing

Angeles Institute
Artesia, CA
08-2012

Skills

  • Calendar management
  • Preventive Maintenance
  • Exceptional organization
  • Staff training
  • Employee scheduling
  • Event planning
  • Menu planning
  • Personal shopping
  • Cleaning proficiency
  • Facility oversight

Accomplishments

  • Developed a comprehensive step-by-step guide for housekeeping and caregiving staff, ensuring efficiency and success in their roles
  • Created a detailed employee household manual to align staff operations with client expectations, enhancing communication and consistency
  • Created a catalogue system for high-value-items, allowing the client to effortlessly review clothing, shoes, handbag and jewelry remotely
  • Compiled and professionally printed a personalized recipe book featuring the client's favorite dishes, blending functionality with aesthetic appeal

Timeline

House Manager

Anna Hesselbach
04.2024 - 04.2025

Personal Assistant

Mark Levy
01.2018 - 01.2019

House Manager

Al Saud/ Al Faisal Saudi Royal Family
12.2015 - 02.2025

Property Manager

Sheryll Arpaia
01.2013 - 12.2016

Vocational Nursing

Angeles Institute

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