Versatile Senior Quality Assurance Specialist skilled in regulatory compliance, data management, and internal auditing. Combines experience in QA program leadership with a strong commitment to quality and safety in clinical research, fostering collaboration among clinical and operational teams.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Senior Quality Assurance Specialist
Tandem Intermediate LLC
, US
07.2025 - 12.2025
Lead the development, implementation, and enhancement of QA programs across multiple research sites.
Maintained expert-level understanding of FDA regulations, ICH-GCP guidelines, and evolving industry standards.
Served as lead liaison during sponsor, CRO, or regulatory authority inspections (e.g., FDA).
Planned and conducted internal audits, mock inspections, and audit readiness initiatives.
Ensured timely and accurate responses to audit findings and implemented follow-up CAPAs.
Advised senior leadership on regulatory trends and risk mitigation strategies to bolster compliance efforts.
Assisted with creation, revision, and review of Standard Operating Procedures to ensure regulatory alignment.
Oversaw protocol compliance reviews, eligibility verifications, and source documentation for accuracy and completeness.
Mentored junior QA staff and trained clinical and operations teams in QA best practices to enhance overall quality assurance capabilities.
Collaborated with clinical, regulatory, and operational teams to embed quality into all phases of research.
Monitored data trends, conducted gap analyses, and presented findings to senior leadership, facilitating informed decision-making.
Provided on-site support for audits, training, and quality assessments across clinic locations.
Quality Assurance Specialist
Careaccess research
, US
07.2022 - 03.2025
Ensured high integrity of data and patient safety at the research site through quality assurance review.
Conducted internal audits to review study-specific regulatory binders and documents to ensure all documents are appropriately completed, submitted, and maintained per GCP standards.
Tracked quality assurance audits and analyzed site metrics to identify areas for improvement.
Coordinated and supported on-site audits conducted by external providers and regulatory agencies.
Hosted FDA inspections.
Prepared reports to communicate the outcomes of quality activities to appropriate company stakeholders.
Executed yearly audit plan.
Developed and distributed specific audit plans to align company stakeholders with quality objectives.
Identify, develop, and implement process improvements.
Interpreted and implemented quality assurance standards and procedures.
Referred colleagues to 21 CFR and ICH GCP E6 R2/R3 guidelines for compliance.
Provided support to the Quality Department through the administration and maintenance of quality systems, programs, and processes.
Quality Control Specialist
Endeavor clinical trials
San Antonio, US
01.2021 - 07.2022
Performed Quality Control to maintain audit and inspection readiness of studies to include regulatory documents.
Audited internal processes, ensuring compliance with quality standards.
Identified and implemented process improvements, enhancing quality control measures.
Ensured studies adhere to guidelines and regulations set by federal, state, and local health departments.
Demonstrated decision-making and scientific problem-solving based on data and risk management principles.
Know and refer colleagues when applicable to 21 CFR and ICH GCP E6 R2.
Has working knowledge of clinical research concepts, FDA regulations and ICH guidelines regarding drug development phases, GCP/clinic SOPs, and individual protocols.
Pharmacy Quality Coordinator
Worldwide clinical trials
San Antonio, US
01.2018 - 01.2021
Ensured quality and completeness of dose labels, drug accountability forms, retention log forms, dispensation forms, pharmacy compounding manuals, manufacturing batch records, and other pharmacy documentation.
Monitored drug dispensation, compounding, and manufacturing processes to ensure compliance with work instructions, standard operating procedures, and regulatory guidelines.
Conducted Quality Control audits on 100% of pharmacy data during study conduction to ensure quality work was being performed with integrity by WCT staff.
Reviewed and updated Work Instructions and SOPs for the pharmacy department.
Resolved queries and findings in pharmacy paperwork from quality assurance department audits to meet clinic timelines.
Knowledge of the clinical research process, including Good Clinical Practices, informed consent process, drug accountability procedures, and IRB submission and reporting.
Able to navigate, operate, and monitor internal audit system daily.
Pharmacy Technician
Cvs pharmacy
Cibolo, US
06.2016 - 06.2018
Prioritized script filling and adjudicated scripts at customer drop-off, ensuring customers understood costs and insurance coverage, expediting processing time.
Provided outstanding customer service, prioritizing customer needs and displaying genuine care and empathy in all interactions to ensure customer satisfaction.
Maintained pharmacy records in compliance with HIPAA regulations, facilitating smooth insurance and regulatory audits.
Trained new pharmacy technicians, ensuring customer service standards were exceeded.
Maintained a safe and clean pharmacy by complying with procedures, rules, and regulations.
Pharmacy Technician
Platinum business corporation
Randolph AFB, US
08.2017 - 01.2018
Performed a full range of pharmacy technician procedures while caring for our Military Members, their Families, and our Retired Military Veterans.
Fulfilled pharmaceutical dispensing duties, ensuring accurate filling of outpatient prescriptions, timely refills, and precise order entry in databases to maintain service quality.
Utilized information consultation duties to support new and refill prescriptions, address patient and physician requests, monitor drug interactions, and report adverse drug reactions for patient safety.
Executed quality improvement duties by performing drug storage inspections, reviewing expired supplies, and documenting errors and workload to enhance pharmacy operations.
Completed supply process duties including placing new orders, stocking/restocking shelves.
Education
Certificate - Clinical Quality Assurance Auditor
Barnett international
Us
Certificate - Sterile Compounding and Aseptic Technique
Austin community college
Austin, TX
Diploma - Pharmacy Technician
Brightwood college
San Antonio, TX
Certificate - Health Information Specialist/ Medical Billing and Coding
Hallmark college
San Antonio, TX
Skills
FDA regulations and compliance
GCP and ICH-GCP guidelines
Quality assurance practices
SOP development and implementation
CAPA management
Internal audit processes
Audit planning strategies
CTMS and Docusign
ZenQMS and TrackWise
CRIO system management
Florence and Complion integration
Real-time data management
LMS and training development
Microsoft Office Suite
SharePoint collaboration tools
Problem solving and adaptability
Communication skills and mentorship
Quality assurance practices
Certification
Certified Quality Assurance Auditor, Barnett International