Kristel Boyd
Thornton,CO
Summary
Manager of operations who is energetic, detail-oriented, and dependable with extensive exposure in optimizing processes for efficiency and cost-effectiveness while staying informed about industry trends with competitors, while analyzing and reporting on e-commerce metrics and trends. Expert skills in Microsoft software with ability to quickly master new software/programs, such as documenting and designing KPI metric reports to track performance of developmental goals, processes and compliances. Ability to work with little supervision and as a team player to achieve company goals driving increasing costs savings by finding innovative solutions to various issues. Self-starting Operations Manager offering high-level experience in supervision of workover and completion operations. Adept at directing work of completion consultants and completion supervisors. Successful introducing lean manufacturing to increase productivity and cut costs of completion. Well organized, attentive to detail and vigilant in achieving safety and environmental impact reduction objectives.
Overview
27
27
years of professional experience
Work History
Manager of Operations
BlackPaw
09.2020
- Source and Procure goods, materials, or services for their organization while ensuring cost-effectiveness, quality, and timely delivery
- Budget planning, financial oversight within Operations for Sales vs
- Purchases, managing day-to-day operations to meet company goals
- Distributor and Vendor management communications while ensuring compliance with industry regulations for sales & purchases
- Collaborating with other departments to ensure smooth workflow
- Ensuring a smooth order fulfillment process while implementing quality control measures
- Staying informed about industry trends about competitors while managing the online store’s product catalog and inventory.
Operations Manager
FedEx Ground
08.2018 - 03.2023
- Processed data into KPI reports and configured selective dashboard charts to show Quantity, Efficiency and Outcome, necessary to establish plans for development
- Supplied trailer tracking status with product totals to Area Managers for assessment of arrival time and processing abilities
- Worked closely with engineer to design and improve daily statistical reports
- Assisted and trained additional and new employees on Maximo, Vendor management and Contacts for business
- Facility & Material Handling Maintenance Support Representative Facility and Material Handling support for FMM, MSM’s and Technician support
- Vendor Activation/updating, Invoice processing, Work Order Creation, follow-up, updates, Finalizing
- Budget Spreadsheet, Additional documents, Service Follow-ups, Part Orders, Receiving, Inventory and additional office Tasks
- Verification Process between Purchase orders, Parts Receiving and Invoicing, and Investigate Discrepancies then Reciprocate findings to Required parties, providing Resolutions
- Administer Training tools for Vendor questions and concerns for System Issues, Payment Concerns, Vendor Portal access and Service Work Orders
- Provide support for Maintenance team, Provide Uniforms, Tools, Information, and additional necessities for them to perform their responsibilities.
CMT Project Support
Xcel Energy (Transmissions) – Synectics Staffing Agency
04.2017 - 08.2018
- Performs pending record transitions for Pass Port to SAP conversion
- Work with Supply Chain, Vendors, Engineers and Management
- Performs investigation of materials, pricing, etc
- For Vendors and Engineers with training on Work Orders, Supply Chain, Purchase Orders with conversion to SAP.
Cycle Counter
Eaton Corporation (Utility)-Temp
06.2016 - 02.2017
- Performed ongoing daily audits using SAP and SQL
- Diagnostics and problem solving-techniques while performing accurate adjustments, with noted causes, i.e., vendor error, material handling and/or assembly error.
Sr. VP Administrative Assistant
Product Development Corporation
06.2003 - 11.2015
- Researched, negotiated, and secured necessary vendors/suppliers for pre-delivery station setup
- Controlled, adjusted, balanced inventory, compiling required documentation from completed distribution and submissions for invoicing and payment
- Performed distribution training, daily inventory audits
- Responsible for day-to-day route dispatch and return with inventory verification
- Forecaster Generated future delivery forecasts based on previous data, charting comparison quantities for print and future distribution quantities
- Oversaw reconciliation quantities between previous and current distributions, composing recommended quantity counts, before printing
- Conveyed product quantities for mail forecasting, route formation, inventory, accounting, and invoicing, intended for budget and reporting, conveyed using Access, SQL, and Excel
- Submitted Pre-Forecasts Warehouse Foreman - Certified Forklift trainer and Safety coordinator Managed main distribution warehouse, fifteen offsite/out of state warehouse inventory, shipping, receiving, delivery, and distribution processes Mediated between customer and company providing answers to questions and confirming important job details
- Precisely and proficiently completed daily cycle counts and verified use of diagnostic and problem-solving techniques for effective communication of analytically conclusive results
- Trained and monitored safety for all employees regarding forklifts, pallet jacks, etc
- Executive Administrative Assistant Profiled and aided with annual budgets and processing final invoicing for director
- Verified final counts and submitted conclusive counts for invoice payments of completed distributions and deliveries
- Established and developed distribution and inventory processes for the initial operations of processing mailed distribution
- Data Processor Exceptionally meticulous Data Processing and Manipulations for precise distribution information, addresses, quantities, and diverse Data Analyzing by means of Access, Excel, and SQL
- Printed and generated routes for hand and mail distributions of phone books for all clients of internal, international, and national deliveries
- Mail Data Processor managed the processed routes with SQL queries, for inventory, future forecasting quantities, and Forecasting for the Internal, International and National distributions, manipulating data, clearing all erroneous addresses, and analyzed and published final reports
- Professional verbal and written communication performed to clients, directors, managers, Vice Presidents, and President, regarding organization, and accuracy of distribution accounting
- Maintained and communicated all soft mail files and scanned duplicate copies for audit purposes for the United Postal Service and professional clients.
Executive Admin. Assistant, Billing & Booking Service Writer/Assistant, Invoicing - Certified Trainer & Manager - “Fit-for-a-Kid”
Auto Nation – John Elway (Chevrolet, Dodge)
08.1996 - 08.2001
Education
Associate of Science - Information Technology
Colorado Technical University
Colorado Springs, COBachelor of Science - Business Management
DeVry University
Downers Grove, IL2017
Skills
- Materials and Labor Costing
- Adaptability and Flexibility
- Word Processing
- Equipment Operation
- Equipment knowledge
- Safety Monitoring
- Safety Compliance
- Cost Estimation
- Microsoft Office
- Organizational Skills
- Microsoft Word
- Data Entry
- Time Management
- PPE use
- Team building
- Networking
- Good Telephone Etiquette
- Asset Management
- Maintenance Planning
- Work Order Management
- Employee Safety Training
- Tool and Parts Inventory Oversight
- Attention to Detail
- Decision-Making
- OSHA Compliance
- Data Entry and Analysis
- Billing and Accounting Support
- Dependable and Consistent
- Analytical and Critical Thinking
- Inventory Oversight
- Work Order Preparation
- Vendor Relationship Management
- Computerized Maintenance Management
- Team Collaboration
Timeline
Manager of Operations
BlackPaw
09.2020
Operations Manager
FedEx Ground
08.2018 - 03.2023
CMT Project Support
Xcel Energy (Transmissions) – Synectics Staffing Agency
04.2017 - 08.2018
Cycle Counter
Eaton Corporation (Utility)-Temp
06.2016 - 02.2017
Sr. VP Administrative Assistant
Product Development Corporation
06.2003 - 11.2015
Executive Admin. Assistant, Billing & Booking Service Writer/Assistant, Invoicing - Certified Trainer & Manager - “Fit-for-a-Kid”
Auto Nation – John Elway (Chevrolet, Dodge)
08.1996 - 08.2001
Associate of Science - Information Technology
Colorado Technical University
Bachelor of Science - Business Management
DeVry University
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