Kristel Crivello-Chang
Bonney Lake,WA
Summary
Results-driven Supply Chain Director with 20+ years of experience in developing strategies to optimize processes, solve business challenges, identify cost-saving opportunities, and deliver exceptional value to clients. Demonstrated ability to lead large-scale cross-functional teams, ensuring successful delivery of complex projects within scope, budget, and timeline. Skilled in training procurement staff and implementing professional development programs to enhance skillsets and align with business objectives.
Overview
18
18
years of professional experience
Work History
Director of Operations
HatchMed
06.2021 - 11.2024
- Oversaw the day-to-day supply chain operations including procurement, production planning, warehouse management, inventory management, and logistics
- Developed and implemented supply chain strategies that aligned with business growth objectives and R&D
- Directed 25+ procurement pros to mitigate purchasing risks, improve compliance, and enhance project outcomes
- Provided training and professional development opportunities to ensure the staff had the proper knowledge, skillset, tools, and resources to face business challenges and improve client outcomes
- Established KPIs to measure and report on supply chain and operational performance
- Collaborated with cross-functional teams (sales, engineering, and customer service) to achieve seamless operations, product delivery, and client satisfaction
- Built and maintained relationships with vendors and suppliers to ensure quality, reliability, and cost-efficiencies
- Monitored and optimized procurement processes, confirming timely sourcing of materials and products to complete projects within scope, budget, and timeline
- Reduced product launch delays by 20% through improved supplier selection and performance tracking
- Negotiated contracts, terms, and pricing with suppliers to achieve cost savings without compromising quality
- Analyzed supply chain and operational data to identify bottlenecks, inefficiencies, and opportunities for improvement, cost savings, and value creation
- Ensured compliance with industry regulations, safety standards, and company policies
- Artificial intelligence and SAAS experience
Procurement and Logistics Manager
NAC Engineering
03.2017 - 04.2020
- Developed and implemented integrated strategies for material categories to meet short/long-term business needs
- Managed procurement plans for complex projects, analyzing risks and implementing mitigation measures
- Determined Total Cost of Ownership (TCO), implemented cost-saving initiatives within supply chain operations, and developed cost transparency models with suppliers
- Synthesized market intelligence with internally gathered intelligence to perform forecasts for major equipment
- Created forward-looking reports projecting price and technology improvements for all major generation equipment
Procurement & Logistics Buyer
Bilfinger Engineering
10.2013 - 03.2017
- Conducted supplier market analysis to improve Siemens’ cost position and supplier reliability
- Applied risk management practices to minimize supply chain disruptions and achieved 98% on-time delivery rates
- Prepared comprehensive purchase order packages, including price analysis, justification worksheets, and order acknowledgments, ensuring compliance with company policies and regulatory requirements
Stores Logistics Control Supervisor
CTrack
08.2006 - 09.2013
- Managed inventory levels and optimized warehouse organization, while ensuring FIFO principles were met
- Led and trained warehouse staff on CTrack system usage and warehouse procedures
- Monitored staff productivity and addressed performance issues to maintain efficiency
Education
Level 4 Degree - Procurement & Supply Chain Management
Chartered Institute of Procurement & Supply
London, UK11.2019
Bachelor of Commerce - Supply Chain Management
Unisa South Africa
South Africa 11.2016
Skills
- Supply Chain Management
- Procurement
- Purchasing
- Sourcing
- Operations Management
- Organizational Leadership
- Financial Analysis
- Negotiations
- Vendor Relations
- Team Leadership
- Staff Training & Development
- Alignment
- Account Management
- Client Relationship Management
- Strategic Planning
- Project Management
- Business Operations
- Process Improvements
- Growth Strategy
- Quality Assurance
- Communication/Interpersonal Skills
- Problem Solving
- Decision Making
- Operational Excellence
- Compliance Monitoring
- Technical Aptitude
- SaaS Experience
Software And Capabilities
- ERP & Supply Chain Systems: SAP, PowerBI, Lean Principles, NetSuite, Oracle, J.D. Edwards, Ariba, Microsoft Dynamics, Fieldglass, BravoSolution, Zycus
- Analytics Tools: Tableau, PowerBI, Navision
- Accounting and Office Tools: QuickBooks, Microsoft Office Suite (Excel, PowerPoint, Word, SharePoint), SAAS, Artificial intelligence
Executive Highlights
- Procurement Optimization, Led the transformation of procurement operations for $50M portfolio across 7 global manufacturing sites, optimizing sourcing strategies, consolidating suppliers, negotiating contracts, and improving service levels by 20%, while driving 15% cost reductions.
- Digital Transformation, Led the implementation of ERP systems (SAP, Oracle) and business intelligence tools, improving data analytics, decision-making and operational efficiency.
- Continuous Process Improvements, Reduced supply disruptions by 30% and improved on-time delivery by 25% using VMI and Kanban strategies to manage the flow of work.
- Cross-functional Team Leadership, Managed large-scale team of supply chain professionals, aligning procurement goals with broader business objectives and driving continuous improvement.
Languages
English
Native or Bilingual
Timeline
Director of Operations
HatchMed
06.2021 - 11.2024
Procurement and Logistics Manager
NAC Engineering
03.2017 - 04.2020
Procurement & Logistics Buyer
Bilfinger Engineering
10.2013 - 03.2017
Stores Logistics Control Supervisor
CTrack
08.2006 - 09.2013
Level 4 Degree - Procurement & Supply Chain Management
Chartered Institute of Procurement & Supply
Bachelor of Commerce - Supply Chain Management
Unisa South Africa
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