Kristel Deyonou
Kensington,Maryland
Summary
Friendly and dependable nursing student with strong customer service and communication skills seeking a serving position at a country club. Experienced in working in fast-paced environments, assisting diverse groups of people, and providing attentive, personalized service. Known for being professional, adaptable, team-oriented, and committed to creating positive guest experiences.
Overview
4
4
years of professional experience
Work History
Nursing Student Clinical Experience
University of Maryland, Baltimore County
Baltimore, MD
01.2025 - Current
- Delivered compassionate, patient-centered care during supervised clinical rotations.
- Collaborated effectively with nurses and peers in fast-paced clinical settings.
- Demonstrated professionalism, attention to detail, and the ability to remain calm under pressure.
- Developed strong interpersonal skills through daily interaction with patients, families, and healthcare teams.
- Balanced multiple responsibilities while maintaining excellent time management and organization.
Patient Service Representative
Wellness Healthcare Clinic
Washington, DC
02.2023 - 04.2024
- Delivered exceptional customer service by addressing patient inquiries, managing scheduling needs, and resolving concerns to enhance patient satisfaction.
- Performed wellness check-in calls, demonstrating professionalism and empathy to support patient well-being.
- Collaborated with staff and patients to streamline daily operations and promote a cohesive healthcare experience.
- Built strong communication and problem-solving skills in a fast-paced healthcare environment.
Internship Student
Primary Care Center - Rashid Baghai Naini
Silver Spring, MD
09.2022 - 12.2022
- Assisted with front desk operations, patient interactions, and administrative support.
- Managed phone calls, organized files, and maintained a welcoming environment for patients.
- Demonstrated reliability and professionalism while supporting office staff.
Sales Associate
Papaya Clothing
Wheaton, MD
05.2022 - 08.2022
- Provided friendly, attentive customer service, enhancing customer satisfaction and loyalty.
- Assisted customers with fitting rooms, merchandise selection, and product questions.
- Organized displays and maintained store appearance, contributing to an inviting shopping environment.
- Collaborated with team members to streamline daily store operations and improve overall efficiency.
Education
Bachelor of Science - Nursing
University of Maryland, Baltimore County
Baltimore, MD12-2026
High School Diploma -
Northwood High School
Silver Spring, MD06-2022
Skills
- Customer Service & Guest Relations
- Communication and Interpersonal Skills
- Teamwork & Collaboration
- Time Management
- Fast-paced multitasking
- Patient Care
- Phone & Email Etiquette
- Problem Solving
- Attention to Detail
- Professionalism & Reliability
- Patient Care Techniques
Timeline
Nursing Student Clinical Experience
University of Maryland, Baltimore County
01.2025 - Current
Patient Service Representative
Wellness Healthcare Clinic
02.2023 - 04.2024
Internship Student
Primary Care Center - Rashid Baghai Naini
09.2022 - 12.2022
Sales Associate
Papaya Clothing
05.2022 - 08.2022
Bachelor of Science - Nursing
University of Maryland, Baltimore County
High School Diploma -
Northwood High School