Kristel Erickson
Thousand Oaks,CA
Overview
13
13
years of professional experience
Work History
Personal and Business Assistant
Gankas Enterprises
Thousand Oak, CA
12.2017 - 06.2024
- Developed monthly financial reports for management review.
- Monitored industry regulations to ensure compliance in all business activities.
- Played a key role in product development and mastering essential procedures.
- Coordinated schedules daily, arranging appointments efficiently.
- Established social media presence across multiple platforms. This included video and photo shoots, and coordinating with other influencers and celebrity clients.
- Directed HR activities, incorporating updated procedural guidelines.
- Conducted market research to identify potential clients and new business opportunities.
- Processed expense reports according to established guidelines.
- Managed accounting, payroll, and financial reporting activities.
- Developed detailed event plans and timelines to ensure successful execution of events.
- Designed event themes and coordinated decorations, audio and visual equipment, and promotional materials to enhance event atmosphere.
- Helped with end-to-end event planning process through meetings, walk-throughs and day-of execution.
- Coordinated logistics for international events, including travel arrangements, accommodations, and local regulations compliance.
Virtual Assistant
Kenneth Katz
Beverly Hills, CA
01.2018 - 11.2018
- Organized virtual meetings, including setting up video conference calls and agendas.
- Monitored social media accounts for comments or messages requiring attention.
- Maintained filing and recordkeeping systems with efficiency and accuracy.
- Managed daily email correspondence, ensuring timely responses and organized inbox.
- Transcribed audio recordings into written format according to specified guidelines.
- Managed social media accounts, posting updates and engaging with the audience.
- Coordinated travel arrangements, including flights, accommodations, and itineraries.
- Created spreadsheets in Microsoft Excel for record-keeping and reporting.
- Answered telephones and emails, replying to customer and vendor inquiries and issues quickly and effectively.
Manager of Operations
Culture Kings Pty Ltd
Gold Coast, Australia
02.2011 - 05.2017
- Coordinated training sessions for new employees regarding company policies, procedures as well as job roles, responsibilities associated with their positions.
- Coordinated with other department heads to align operational activities with overall company objectives.
- Analyzed data to identify trends in customer service issues, financials, staffing needs to make informed decisions regarding operations.
- Implemented successful business strategies to increase revenue and target new markets.
- Hired and onboarded team members to meet immediate and expected demand.
- Managed day-to-day operations while ensuring high levels of customer satisfaction were met at all times.
- Negotiated contracts with suppliers and vendors, improving terms and reducing expenses.
- Enforced federal, state, local and company rules for safety and operations.
- Monitored team progress towards achieving milestones set forth in project plans.
- Designed event themes and coordinated decorations, audio and visual equipment, and promotional materials to enhance event atmosphere.
- Coordinated logistics for international events, including travel arrangements, accommodations, and local regulations compliance.
- Managed on-site event staff and volunteers, providing training and supervision to ensure high levels of service.
- Scheduled speakers, performers and other personnel for events.
Education
High School Diploma -
Helensvale High School
Brisbane, Australia11-1998
Skills
- Financial reporting
- Regulatory compliance
- Project management
- Social media management
- Market research
- Expense processing
- Great work ethic and people skills
- Creative and work well under pressure
- Event planning
- Detail orientation
- Event design
- Logistics coordination
- Conference planning
References
References available upon request.
Timeline
Virtual Assistant
Kenneth Katz
01.2018 - 11.2018
Personal and Business Assistant
Gankas Enterprises
12.2017 - 06.2024
Manager of Operations
Culture Kings Pty Ltd
02.2011 - 05.2017
High School Diploma -
Helensvale High School
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