Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Kristel Ramirez

Hayward,CA

Summary

Ambitious, career-focused job seeker, anxious to obtain an entry-level in Marketing/ Accounting position to help launch career while achieving company goals. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

5
5
years of professional experience

Work History

Receptionist

Hayward Honda
Hayward
10.2023 - Current
  • Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
  • Provided administrative support to staff members including typing letters, filing documents, FastTrack, New vehicle deals, and scanning and copying documents when necessary.
  • Scheduled and confirmed appointments.
  • Performed data entry tasks into various computer systems accurately and promptly.
  • Greeted customers, answered general questions and directed to appropriate locations.
  • Issued receipts, refunds, credits or change due to customers.

Beauty Advisor

Sephora
Pleasanton
06.2023 - 12.2023
  • Performed sales activities such as cashiering, stocking shelves, inventory management and customer service..
  • Sanitized areas and maintained stock, meeting store cleanliness and visual merchandising standards.
  • Stayed up-to-date on current and emerging trends to increase professional value and meet diverse client needs.
  • Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.

Register Behavior Technician

Learning ARTS
San Leandro
01.2023 - 06.2023
  • Maintained detailed records of sessions including progress notes, daily logs, incident reports and program updates.
  • Instructed clients in social skills training techniques such as positive reinforcement, prompting, and shaping behaviors.
  • Monitored client's progress towards identified goals through data collection and analysis.
  • Reviewed data and progress reports with management and specialists to strategize program improvements.
  • Supported clients in developing self-help skills such as dressing, toileting, eating independently .

Sales Associate Specialist

Victoria's Secret & PINK
Hayward, CA
11.2018 - 05.2023
  • Performed cashier duties such as processing payments, issuing receipts, and handling returns and exchanges.
  • Maintained cleanliness of the store including stocking shelves, setting up displays, and organizing backroom inventory..
  • Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
  • Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
  • Implemented promotional campaigns to drive store traffic and increase sales.

Education

Bachelor of Science - Business Administration in Marketing

San Francisco State University
San Francisco, CA
05-2023

Skills

  • Data Entry
  • Office Management
  • Basic Accounting
  • Organization Skills
  • Expense Reporting
  • Customer Service
  • Payment Processing
  • Appointment Scheduling
  • Social Media Knowledge
  • Spanish & English Fluency

Languages

Spanish
Native/ Bilingual
English
Professional

Timeline

Receptionist

Hayward Honda
10.2023 - Current

Beauty Advisor

Sephora
06.2023 - 12.2023

Register Behavior Technician

Learning ARTS
01.2023 - 06.2023

Sales Associate Specialist

Victoria's Secret & PINK
11.2018 - 05.2023

Bachelor of Science - Business Administration in Marketing

San Francisco State University

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Kristel Ramirez